—— Run into issues on Care@Work? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the App Store for any available updates by opening the App Store app, tapping on your profile icon in the top right corner, and scroll... ⇲
Fix: Check your email for any communication from Care@Work regarding your account status. Sometimes, accounts are terminated due to inactivity or... ⇲
Fix: Force close the Care@Work app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the s... ⇲
Fix: Try closing the app and reopening it to see if the glitches persist. If they do, check for any available updates for the app in the App Stor... ⇲
Fix: Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. If y... ⇲
Fix: Check if your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available, install it... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. If the app is still not compatible... ⇲
Fix: If the reimbursement section does not allow sorting, try using the search function within the section to find specific entries. This can hel... ⇲
Fix: Double-check the date settings on your iPhone. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. This can he... ⇲
Fix: Check your email settings on your iPhone. Go to Settings > Mail and ensure that your email accounts are set up correctly. If the app uses yo... ⇲
Fix: Check the App Store for any available updates for Care@Work. If no updates are available, try deleting the app and reinstalling it from the... ⇲
Fix: Force close the app and reopen it to see if the blackout issue persists. If it does, check for any updates in the App Store, as updates may... ⇲
Fix: Ensure that you are entering all required fields correctly. Sometimes, if a required field is left blank or incorrectly filled, the activati... ⇲