fix problems on M-Sight Pro [iphone]

—— Run into issues on M-Sight Pro? Get help pending when official support gets back to you!

M-Sight Pro

Info:

company: Milesight IoT Co., Ltd

: https://www.milesight.com/support/feedback

: www.milesight.com

Chat with our AI-based M-Sight Pro Support

🛠️ Common M-Sight Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RTSP protocol missing after update

Fix: Check the app settings to see if the RTSP option has been disabled. Open M-Sight Pro, go to the settings menu, and look for any options rela... ⇲

M-Sight Pro broken after recent update

Fix: First, try restarting your iPhone. This can often resolve temporary glitches caused by updates. If the problem persists, uninstall the app a... ⇲

Updates issue

Saved videos deleted after update

Fix: Check if the videos are still stored in the app's local storage. Open M-Sight Pro, navigate to the video section, and look for any folders o... ⇲

Network issue

Connection issues persist on iOS

Fix: Ensure that your iPhone is connected to a stable Wi-Fi network. Go to Settings > Wi-Fi and check the connection status. If the connection is... ⇲

P2P service not working

Fix: Check if the P2P service is enabled in the app settings. Open M-Sight Pro, go to settings, and look for P2P options. Ensure that it is turne... ⇲

Camera issue

Cameras not saving when added by IP or QR code

Fix: Double-check the IP address or QR code you are using to add the camera. Ensure that the information is correct and that the camera is powere... ⇲