fix problems on Rocket Money [iphone]

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—— Run into issues on Rocket Money? Get help pending when official support gets back to you!

Rocket Money - Bills & Budgets
Info:
company: Rocket Money
: https://help.rocketmoney.com/
: www.rocketmoney.com
Chat with our AI-based Rocket Money Support
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UI issue
Difficult navigation in budgeting features

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's budgeting features. Look for tutorials or help sections within... »»
Confusing user interface

Fix: 1. Explore tutorials: Look for any tutorials or guides within the app that explain how to navigate the interface. 2. Customize your dashboar... »»
 
Compatibility issue
Limited support for certain bank cards

Fix: 1. Check supported banks: Visit the Rocket Money website or app to see a list of supported banks and cards. If your card is not listed, cons... »»
 
Payments issue
Auto-renewal of trial subscriptions without clear pricing

Fix: 1. Review subscription settings: Go to the app settings and check your subscription details. Look for any options to manage or turn off auto... »»
High fees for bill negotiation services

Fix: 1. Review service terms: Before using the bill negotiation service, read the terms and conditions to understand the fees involved. 2. Consid... »»
 
Support issue
Delayed customer service responses

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide immediate answers to common questions. 2. Email support: If... »»
 
Account issue
Inability to cancel certain subscriptions through the app

Fix: 1. Check subscription management: Go to the subscription section in the app and look for options to manage or cancel subscriptions. 2. Use t... »»
Requires checking account for full functionality

Fix: 1. Link a checking account: If you have a checking account, link it to the app to unlock full functionality. 2. Use alternative features: Ex... »»
 
Glitches issue
Glitches when accessing current month spending

Fix: 1. Restart the app: Close the Rocket Money app completely and reopen it to see if the glitch resolves. 2. Clear app cache: If the app allows... »»
 
Features issue
Lack of comprehensive subscription tracking

Fix: 1. Manually track subscriptions: Create a list of your subscriptions in a separate note-taking app or spreadsheet to keep track of them unti... »»
 
Communication issue
Unclear communication regarding contract renewals

Fix: 1. Review your account settings: Check your account settings for any notifications or alerts related to contract renewals. 2. Set personal r... »»
 
Customization issue
Limited customization options for budgeting categories

Fix: 1. Use existing categories: Make the most of the available categories by grouping similar expenses together. 2. Create a manual budget: If c... »»
 
Notifications issue
Notifications for budget overspending can be inconsistent

Fix: 1. Check notification settings: Go to your device settings and ensure that notifications for Rocket Money are enabled. 2. Set manual alerts:... »»
 
Crashes issue
App crashes or freezes during use

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves. 2. Update the app: Ensure you are using the latest... »»
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 what users are saying
Good experience
85.1%

Bad experience
11.3%

Neutral
3.6%

~ from our NLP analysis of 161,064 combined software ratings.

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 Private Data Rocket Money collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $6.99 Sync balances, Unlimited cancellations, etc.
  2. Premium: $4.99 Sync balances, Unlimited cancellations, etc.
  3. Premium: $5.99 Sync balances, Unlimited cancellations, etc.
  4. Premium: $9.99 Sync balances, Unlimited cancellations, etc.
  5. Premium: $2.99 Sync balances, Unlimited cancellations, etc.
  6. Premium: $8.99 Sync balances, Unlimited cancellations, etc.
  7. Premium: $4.99 Sync balances, Unlimited cancellations, etc.
  8. Premium: $4.99 Sync balances, Unlimited cancellations, etc.
  9. Premium: $5.99 Sync balances, Unlimited cancellations, etc.
  10. Premium: $6.99 Sync balances, Unlimited cancellations, etc.