Fix GTWorld errors on iphone

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25 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Compatibility
Limited access for diaspora customers

🛠️ 1. Check app settings: Ensure that your account settings are configured correctly for international... show fix »
 
Account
Unable to verify BVN

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, either Wi-Fi or mob... show fix »
Problems with account linking

🛠️ 1. Verify account details: Ensure that you are entering the correct account details for linking. 2.... show fix »
Inability to save certain beneficiaries

🛠️ 1. Check app settings: Ensure that you have the correct permissions enabled in the app settings to s... show fix »
 
Support
Customer service unhelpful

🛠️ 1. Use in-app support: Check if the app has a help or support section where you can find FAQs or tro... show fix »
Lack of follow-up on reported issues

🛠️ 1. Keep a record: Document the issues you report, including dates and details, to track your follow-... show fix »
 
Payments
Transaction limits too low

🛠️ 1. Review your account settings: Check if there are options to increase your transaction limits with... show fix »
Issues with recharging mobile lines

🛠️ 1. Verify mobile number: Ensure that you are entering the correct mobile number and that it is forma... show fix »
Errors during money transfers

🛠️ 1. Check recipient details: Ensure that all recipient details are entered correctly, including accou... show fix »
Unnecessary fee deductions

🛠️ 1. Review transaction history: Check your transaction history to identify where the fees are coming... show fix »
 
Login
Frequent login issues

🛠️ 1. Reset your password: If you are having trouble logging in, try resetting your password through th... show fix »
 
Search
Difficulties with beneficiary search

🛠️ 1. Use specific search terms: When searching for beneficiaries, use full names or specific identifie... show fix »
 
Slow
Slow transaction processing

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as slow processing... show fix »
 
Syncing
Inconsistent transaction history

🛠️ 1. Refresh the transaction history: Pull down on the transaction history page to refresh the data. 2... show fix »
App does not reflect transactions immediately

🛠️ 1. Refresh the transaction history: Pull down on the transaction history page to refresh the data. 2... show fix »
 
Loading
App fails to open sometimes

🛠️ 1. Restart your iPhone: A simple restart can often resolve app opening issues. Press and hold the po... show fix »
 
UI
Frustrating user interface

🛠️ 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and... show fix »
 
Network
Frequent network timeouts

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, either Wi-Fi or mob... show fix »
 
Security
Security layers cause delays

🛠️ 1. Optimize security settings: Review your security settings in the app and adjust them if possible... show fix »
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 Contact Support
Developer:
Guaranty Trust Bank PLC
Email:
  https://www.gtbank.com/help-centre
Website:
🌐 www.gtbank.com
Terms/Privacy:
⚔️ https://www.gtbank.com/privacy-policy
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 Private Data GTWorld collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • Identifiers

 Breakdown of Software Ratings
Positive experience
89.9%

Negative experience
5.7%

Neutral
4.3%

~ from our NLP analysis of 17,362 combined software ratings.