fix problems on F&P MyMask [iphone]

—— Run into issues on F&P MyMask? Get help pending when official support gets back to you!

F&P myMask

Info:

company: Fisher & Paykel Healthcare

: https://www.fphcare.com/our-company/contact-us/product-inquiries/

: www.fphcare.com

Chat with our AI-based F&P myMask Support

🛠️ Common F&P myMask Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

F&P myMask crashes on launch

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

Endless loop of error messages

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Swip... ⇲

Compatibility issue

No masks available in region

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled and that myMask has perm... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Check that all devices are running the latest version of iOS and the myMask app. Go to Settings > General... ⇲

Freezing issue

F&P myMask freezes during use

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom of the screen) to see all open apps. Swipe up on any unn... ⇲

Updates issue

Lack of updates for reported issues

Fix: 1. Check for app updates regularly: Open the App Store, tap on your profile icon, and scroll down to see if myMask has any updates available... ⇲