—— Run into issues on GCOO? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Review the app's privacy policy to understand what information is necessary and why. If you feel uncomfortable, consider using a secondary e... ⇲
Fix: Ensure that your internet connection is stable and fast. Try switching from Wi-Fi to mobile data or vice versa to see if processing times im... ⇲
Fix: Before using a scooter, conduct a quick visual inspection for any visible damage or wear. If you notice any issues, do not use the scooter a... ⇲
Fix: When you encounter scooters in inappropriate locations, take a photo and report the issue through the app. This can help the company address... ⇲
Fix: Utilize the app's help or FAQ section to find answers to common issues. Many apps have self-service options that can resolve your problems w... ⇲
Fix: Check your location settings on your iPhone. Go to Settings > Privacy > Location Services and ensure that the app has the correct permission... ⇲
Fix: Ensure that your device's operating system and the app are updated to the latest versions. Sometimes, outdated software can trigger false ma... ⇲
Fix: Check the app's map feature regularly for updates on red zones or restricted areas. Some apps may have a dedicated section for this informat... ⇲
Fix: Review the app's terms and conditions regarding deposits. If you are uncomfortable with the deposit, consider looking for alternative scoote... ⇲
Fix: Try restarting the app by closing it completely and reopening it. You can do this by double-tapping the home button (or swiping up from the... ⇲