fix problems on 1Password [iphone]

​

—— Run into issues on 1Password? Get help pending when official support gets back to you!

1Password: Password Manager
Info:
company: AgileBits Inc.
: https://support.1password.com/
: 1password.com
Chat with our AI-based 1Password Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Frequent bugs in autofill

Fix: Ensure that the autofill feature is enabled in the app. Go to 'Settings' > 'Autofill' and make sure that 'Autofill Passwords' is turned on.... ⇲

Duplicate entries when adding items

Fix: Before adding a new item, use the search function to check if the entry already exists. This can help prevent duplicates. If you find a dupl... ⇲

1Password fails to fill passwords on forms

Fix: Ensure that the autofill feature is enabled and configured correctly. Go to 'Settings' > 'Autofill' and make sure that 'Autofill Passwords'... ⇲
 
Syncing issue

Sync issues across devices

Fix: Check your internet connection on all devices. Ensure that all devices are connected to a stable Wi-Fi or cellular network. If you are using... ⇲
 
UI issue

Inconsistent UI changes

Fix: Familiarize yourself with the latest updates by checking the app's release notes. This can help you understand the changes and how to naviga... ⇲
 
Settings issue

Auto-login option defaults to enabled

Fix: To disable the auto-login feature, go to 'Settings' > 'Autofill' and toggle off the 'Auto-login' option. This will prevent the app from auto... ⇲
 
Login issue

Difficulties with Face ID

Fix: Ensure that Face ID is set up correctly on your device. Go to 'Settings' > 'Face ID & Passcode' and make sure that Face ID is enabled for 1P... ⇲
 
Glitches issue

Glitches when editing logins

Fix: If you experience glitches while editing, try closing the app completely and reopening it. This can clear temporary issues that may be causi... ⇲
 
Compatibility issue

Limited features in app compared to website

Fix: Familiarize yourself with the features available in the app by checking the help section within the app. Go to 'Settings' > 'Help' to see a... ⇲

Issues with browser extension compatibility

Fix: Ensure that the browser extension is up to date. Check for updates in your browser's extension settings and update the 1Password extension i... ⇲
 
Support issue

Poor accessibility to support

Fix: Utilize the in-app help feature. Go to 'Settings' > 'Help' to access FAQs and troubleshooting guides that can assist you with common issues.... ⇲
 
Account issue

Inability to recover family accounts from app

Fix: To recover family accounts, ensure you are logged into the correct family account. Go to 'Settings' > 'Accounts' and check your account deta... ⇲
 
Payments issue

Notes locked without subscription

Fix: If you need to access notes, consider upgrading your subscription if it fits your needs. Check the subscription options in the app under 'Se... ⇲
 
Updates issue

Unclear upgrade process leading to multiple versions

Fix: To clarify the upgrade process, check the app's settings under 'Settings' > 'Subscription' for detailed information on your current plan and... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
78.6%

Bad experience
17.3%

Neutral
4.1%

~ from our NLP analysis of 5,912 combined software ratings.

 Switch to these Alternatives:
Things 3
Yubico Authenticator
Readwise Reader
Proton Drive: Cloud Storage
Proton Calendar: Secure Events
Proton Pass - Password Manager
Confluence Cloud
Superhuman Mail
Obsidian - Connected Notes
Raindrop.io

 Private Data 1Password collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1Password Individual Monthly: $3.99 Personal password manager and authenticator
  2. 1Password Individual Annual: $35.99 Personal password management & authentication
  3. 1Password Family Monthly: $6.99 Family password manager and authenticator
  4. 1Password Family Annual: $59.99 Family password management & authentication
  5. 1Password Teams Monthly: $19.99 Teams & business password manager
  6. 1Password Teams Annual: $239.99 Teams & business password manager