fix problems on Sway Medical [iphone]

—— Run into issues on Sway Medical? Get help pending when official support gets back to you!

Sway Medical

Info:

company: Sway Medical, Inc.

: https://swaymedical.com

: swaymedical.com

Chat with our AI-based Sway Medical Support

🛠️ Common Sway Medical Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sway Medical freezes during tests

Fix: 1. Restart the App: Close the Sway Medical app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones)... ⇲

Sensitive to slight movements

Fix: 1. Stabilize the Device: Ensure that the iPhone is held steady during tests. Use a tripod or a stable surface to minimize movement. OR 2.... ⇲

Glitches issue

Glitches causing false movement detection

Fix: 1. Recalibrate the App: Look for a calibration option within the app settings. Follow the instructions to recalibrate the motion detection f... ⇲

Slow issue

Lags and unreliable performance

Fix: 1. Free Up Storage: Check your iPhone's storage by going to Settings > General > iPhone Storage. Delete unnecessary apps or files to free up... ⇲

Time-consuming testing process

Fix: 1. Set a Timer: Allocate specific time slots for each test and use a timer to keep track, which can help manage the overall testing time.... ⇲

Bugs issue

Requires multiple retakes

Fix: 1. Review Test Instructions: Ensure you are following the test instructions carefully to minimize errors that require retakes. Familiarize y... ⇲

Customization issue

Limited language options

Fix: 1. Change Device Language: Go to Settings > General > Language & Region and change your iPhone's language to one that is supported by the ap... ⇲

UI issue

Difficult navigation between profiles

Fix: 1. Familiarize with Navigation: Spend some time exploring the app's interface to understand how to switch between profiles more easily. Look... ⇲

Inconsistent user experience

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS, as updates can improve app compatibility and performance. Go to Sett... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

63.1%

Good experience

32.0%

Neutral

4.9%

~ from our NLP analysis of 103 combined software ratings.

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Private Data Sway Medical collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Sensitive Info
- Diagnostics