fix problems on Gale Healthcare [iphone]

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—— Run into issues on Gale Healthcare? Get help pending when official support gets back to you!

Gale Healthcare
Info:
company: SCHEDULE APP, LLC
: https://galehealthcaresolutions.com/faqs/
: galehealthcaresolutions.com
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Background issue

Background check process delays

Fix: 1. Check your email: Ensure you have provided the correct email address and check your spam/junk folder for any communication regarding your... ⇲
 
Settings issue

Shift availability issues

Fix: 1. Refresh the app: Close and reopen the app to refresh the shift listings. 2. Check your location settings: Ensure that your location servi... ⇲

Limited shift options

Fix: 1. Expand your availability: If possible, adjust your availability settings in the app to include more days or times to see if that increase... ⇲
 
Payments issue

Payment processing problems

Fix: 1. Verify payment information: Go to your account settings in the app and ensure that your payment information is correct and up to date. 2.... ⇲

Low pay rates compared to employees

Fix: 1. Review pay structure: Check the app or your account settings for information on how pay rates are determined and if there are opportuniti... ⇲
 
Support issue

Inconsistent communication from support

Fix: 1. Use in-app support: If available, use the in-app support feature to submit your queries or issues directly. 2. Document your communicatio... ⇲
 
Installation issue

Gale Healthcare requires frequent reinstallation

Fix: 1. Clear storage: Go to Settings > General > iPhone Storage and check if the app is taking up too much space. Offload the app if necessary.... ⇲
 
Updates issue

Glitches after updates

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Clear app cache: Offload the app as mentioned... ⇲
 
Uploads issue

Difficulty uploading documents

Fix: 1. Check file format and size: Ensure that the documents you are trying to upload are in the correct format (PDF, JPEG, etc.) and do not exc... ⇲
 
Privacy issue

Discrimination in shift assignments

Fix: 1. Document instances: Keep a record of any instances of perceived discrimination, including dates, times, and details. 2. Use the feedback... ⇲
 
Account issue

Unresponsive account managers

Fix: 1. Follow up: If you have not received a response, send a follow-up message or email to your account manager to remind them of your inquiry.... ⇲
 
Loading issue

Missed shifts due to app delays

Fix: 1. Set reminders: Use your phone's calendar or reminder app to set alerts for upcoming shifts to ensure you don't miss them. 2. Check the ap... ⇲
 
Customization issue

Inability to select preferred shifts

Fix: 1. Review your profile settings: Ensure that your preferences for shift types and locations are correctly set in your profile. 2. Refresh th... ⇲
 
Bugs issue

Cancellation of shifts upon arrival

Fix: 1. Confirm shift details: Always double-check your shift details in the app before heading to the location to ensure there have been no chan... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
4.8%

Neutral
3.0%

~ from our NLP analysis of 3,152 combined software ratings.

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 Private Data Gale Healthcare collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data