fix problems on ARAG Legal [iphone]

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ARAG Legal
Info:
company: ARAG Legal
: https://www.araglegal.com/mobile-app
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Search issue

Error messages during attorney search

Fix: 1. Check Search Criteria: Ensure that you are entering the correct criteria for your search. Try using broader terms or different keywords.... ⇲

ARAG Legal does not filter attorney expertise

Fix: 1. Use Search Filters: If available, look for any filter options in the attorney search section to narrow down expertise. If not, consider u... ⇲
 
UI issue

No section for coverage information

Fix: 1. Check the FAQ or Help Section: Look for a help or FAQ section within the app that may provide information on where to find coverage detai... ⇲

Cannot enter case start date

Fix: 1. Check for App Updates: Ensure you are using the latest version of the app, as this may resolve input issues. 2. Restart the App: Close th... ⇲

Difficult to select dates or options

Fix: 1. Use Landscape Mode: Try rotating your device to landscape mode, which may provide a better interface for selecting dates or options. 2. R... ⇲
 
Login issue

Inability to log into account

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password through the 'Forgot Password' link on the login screen.... ⇲

Password autofill issues

Fix: 1. Check Autofill Settings: Go to Settings > Passwords > AutoFill Passwords and ensure that the option is enabled for your browser and ARAG... ⇲

No Touch ID login option

Fix: 1. Check App Settings: Go to the app settings to see if there is an option to enable Touch ID or Face ID for login. 2. Update the App: Ensur... ⇲
 
Freezing issue

ARAG Legal freezes when reviewing attorney profiles

Fix: 1. Restart the App: Close the app completely and reopen it to refresh the session. 2. Update the App: Check for updates in the App Store, as... ⇲
 
Network issue

System down pop-up when accessing documents

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves t... ⇲
 
Features issue

No functionality for saving attorney profiles

Fix: 1. Use Notes or a Third-Party App: As a workaround, copy the attorney's information and save it in your notes or a third-party app for easy... ⇲
 
Support issue

Slow response from customer service

Fix: 1. Use Email for Support: If phone support is slow, consider sending an email detailing your issue for a potentially quicker response. 2. Ch... ⇲
 
Compatibility issue

Limited attorney availability

Fix: 1. Broaden Your Search: If you are not finding enough attorneys, try broadening your search criteria or location to see if more options appe... ⇲

ARAG Legal is not mobile friendly

Fix: 1. Use Desktop Version: If the app is difficult to navigate, consider using the desktop version of ARAG Legal for a better experience. 2. Pr... ⇲
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 what users are saying
Good experience
95.4%

Bad experience
2.9%

Neutral
1.7%

~ from our NLP analysis of 2,461 combined software ratings.

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 Private Data ARAG Legal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics