fix problems on DecaPrint [iphone]

​

—— Run into issues on DecaPrint? Get help pending when official support gets back to you!

DecaPrint
Info:
company: MEDIA NAVI,Inc.
: http://www.medianavi.co.jp/decaprint/en/help
: www.medianavi.co.jp
Chat with our AI-based DecaPrint Support
   Hello! How can I assist you?  

characters left:
 
Screen issue

Blank screen when opening pictures

Fix: Check the app permissions to ensure DecaPrint has access to your photos. Go to Settings > Privacy > Photos and make sure DecaPrint is allowe... ⇲
 
UI issue

Cuts off parts of the picture

Fix: Before printing, use the app's cropping tool to adjust the image dimensions to fit the page. This can help ensure that important parts of th... ⇲

Misalignment in print preview

Fix: Adjust the print settings within the app. Look for options related to margins or scaling that may help align the image correctly before prin... ⇲

Not user-friendly

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the interface can help improve your experience and ma... ⇲
 
Glitches issue

Glitchy performance

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
 
Customization issue

Does not allow image rotation

Fix: Check if the app has a built-in rotation feature. If not, use your iPhone's Photos app to rotate the image before importing it into DecaPrin... ⇲
 
Settings issue

Limited photo source selection

Fix: To expand your photo source options, consider saving images from other apps (like email or social media) directly to your Photos app. This w... ⇲
 
Slow issue

Slow photo loading from cloud

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try moving closer to the router or switching to a different network to imp... ⇲
 
Bugs issue

Incomplete picture printing

Fix: Before printing, double-check the print settings to ensure that the entire image is selected for printing. Look for options like 'Fit to Pag... ⇲

Wastes ink and paper

Fix: To minimize waste, always preview your print before sending it to the printer. This allows you to make adjustments to the layout and ensure... ⇲
 
Compatibility issue

Does not support single page printing

Fix: If you need to print a single page, consider creating a new document in a word processing app, inserting the image, and printing from there.... ⇲
 
Updates issue

Requires upgrade for basic functionality

Fix: Evaluate your printing needs and see if you can work within the limitations of the free version. For example, if you only need to print occa... ⇲
 
Payments issue

No refund option available

Fix: If you are unhappy with a purchase, check the App Store's refund policy. You can request a refund through your Apple ID account settings und... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
53.6%

Bad experience
40.2%

Neutral
6.2%

~ from our NLP analysis of 97 combined software ratings.

 Switch to these Alternatives:
Poster Printing
Glitter Photo Editor Lite
WataameCamera
Video Saver Web Browser :iXpr
Now Camera
Video Saver & Player / iCap
Enhance Photo / Video Easily
Raster - make your posters
MosaicEditor Video App
HOP AI Anime Figure Profile

 Private Data DecaPrint collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Large poster print(more than 4 sheets): $2.99 Function of poster print more than 4 sheets.
  2. Large poster print(more than 4 sheets) and Remove Ads: $3.99 Large poster print(more than 4 sheets). And remove ads.
  3. Remove Ads: $0.99 Remove ads