fix problems on Showmars [iphone]

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—— Run into issues on Showmars? Get help pending when official support gets back to you!

Showmars
Info:
company: Showmars
: https://showmars.com/customer-feedback/
: showmars.com
Chat with our AI-based Showmars Support
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Glitches issue

Showmars glitches and does not allow ordering 1 out of 2 times

Fix: 1. Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. 2.... ⇲
 
Customization issue

Tip option is not available in the app

Fix: 1. Check if there are any updates for the app that may include the tip option. Go to the App Store and update if necessary. 2. If the tip o... ⇲

Special request box has character limit

Fix: 1. Be concise with your requests. Try to summarize your special instructions to fit within the character limit. 2. If you have more detaile... ⇲

Need better editing options for past orders

Fix: 1. If you need to edit a past order, consider manually creating a new order based on your previous one. 2. Keep a record of your favorite o... ⇲
 
Syncing issue

Showmars does not save previous orders effectively

Fix: 1. Ensure you are logged into your account when placing orders, as this is necessary for saving order history. 2. Check your account settin... ⇲
 
Bugs issue

Inaccurate restaurant hours in the app

Fix: 1. Verify the restaurant hours by checking their official website or calling them directly. 2. Report the discrepancy through the app's fee... ⇲

Food orders are sometimes incorrect or cold

Fix: 1. Double-check your order before finalizing it to ensure accuracy. 2. If you receive an incorrect order, contact the restaurant directly t... ⇲
 
Location issue

Location changes while using the app

Fix: 1. Check your location settings. Go to Settings > Privacy > Location Services and ensure that Showmars has permission to access your locatio... ⇲
 
Audio issue

Cannot use speech to text in special instructions

Fix: 1. Ensure that your microphone is enabled for the Showmars app. Go to Settings > Privacy > Microphone and toggle on access for Showmars. 2.... ⇲
 
Loading issue

Showmars times out after loading

Fix: 1. Check your internet connection and switch between Wi-Fi and mobile data to see if it improves loading times. 2. Clear the app cache by g... ⇲
 
Compatibility issue

Not all restaurants have the necessary equipment for app functionality

Fix: 1. Before placing an order, check if the restaurant is listed as participating in the app. If not, consider calling the restaurant to confir... ⇲
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 what users are saying
Good experience
97.8%

Bad experience
1.2%

Neutral
1.0%

~ from our NLP analysis of 7,935 combined software ratings.

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 Private Data Showmars collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics