fix problems on BWB Rewards [iphone]

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—— Run into issues on BWB Rewards? Get help pending when official support gets back to you!

BWB Rewards
Info:
company: Paytronix Systems Inc
: https://www.brooklynwaterbagel.com/contact/
: www.brooklynwaterbagel.com
Chat with our AI-based BWB Rewards Support
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Bugs issue

Cannot order certain bagel types

Fix: 1. Check Availability: Ensure that the bagel types you want are available at your local store. Some items may not be offered at all location... ⇲

Orders are frequently incorrect

Fix: 1. Double-Check Orders: Before finalizing your order, review all items in your cart to ensure accuracy. 2. Contact Store: If you receive an... ⇲

BWB Rewards has bugs and crashes frequently

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs. 2. Restart Your Device: Sometimes, restar... ⇲

Issues with app functionality at store

Fix: 1. Use Wi-Fi: If possible, connect to the store's Wi-Fi to improve app performance. 2. Restart the App: Close and reopen the app to refresh... ⇲
 
Payments issue

Incorrect charges despite rewards

Fix: 1. Review Your Order: Double-check your order summary before finalizing the payment to ensure that the rewards are applied correctly. 2. Ch... ⇲

Payment process redirects outside of app

Fix: 1. Check App Settings: Ensure that the app settings allow for in-app payments. Go to the app settings and look for payment options. 2. Use... ⇲

Inability to link credit card for charges

Fix: 1. Check Card Compatibility: Ensure that the credit card you are trying to link is accepted by the app. Some cards may not be supported. 2.... ⇲
 
UI issue

Poor design for bread options

Fix: 1. Provide Feedback: Use the feedback option in the app to suggest improvements for the bread options layout. 2. Use Alternative Methods: I... ⇲

Difficult to access favorite orders

Fix: 1. Bookmark Favorites: If the app allows, bookmark or save your favorite orders for easier access in the future. 2. Create a List: Keep a s... ⇲

No designated pickup area

Fix: 1. Check Store Information: Look for any information in the app regarding pickup locations or instructions. 2. Call the Store: If unclear,... ⇲
 
Updates issue

Discount reduced from 10% to 5%

Fix: 1. Review Terms: Check the app or website for any updates regarding the rewards program that may explain the change in discount rates. 2. U... ⇲
 
Support issue

Lack of response from customer service

Fix: 1. Use Alternative Contact Methods: If you are not receiving responses via the app, try reaching out through social media or the company’s w... ⇲
 
Customization issue

Limited options for customizing orders

Fix: 1. Use Notes Section: If available, use any notes section to specify customizations. 2. Contact Store: After placing your order, call the s... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
2.4%

Neutral
2.0%

~ from our NLP analysis of 6,831 combined software ratings.

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 Private Data BWB Rewards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics