—— Run into issues on EZ Thanks? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Use the search function within the app. Tap on the search icon (usually a magnifying glass) and enter the name or email of the person you ar... ⇲
Fix: Try to dismiss the pop-up by tapping 'Later' or 'Close'. If it keeps appearing, check if there is an update available in the App Store and u... ⇲
Fix: Ensure that the time on your iPhone is set correctly. Go to Settings > General > Date & Time and enable 'Set Automatically'. This can resolv... ⇲
Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. Sometimes, a poor connection can prevent... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older models) to... ⇲
Fix: Make sure the app is updated to the latest version. Go to the App Store, tap on your profile icon, and check for updates for EZ Thanks. OR... ⇲
Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issue persists. You can also... ⇲
Fix: Check your internet connection. Make sure you are connected to Wi-Fi or have a strong cellular signal. You can also try toggling Airplane Mo... ⇲
Fix: Check if the app is compatible with iPad. Some iPhone apps may not be optimized for iPad. You can try running the app in compatibility mode... ⇲
Fix: Ensure that you are logged into your Apple ID. Go to Settings > [Your Name] and check if you are signed in. If not, sign in and try accessin... ⇲
Fix: Try resetting your password if you have that option. Look for a 'Forgot Password?' link on the login screen and follow the prompts to reset... ⇲
Fix: Check your storage space. Go to Settings > General > iPhone Storage to see if you have enough space for the app. If not, delete some unused... ⇲
Fix: Familiarize yourself with the app's layout. Spend some time exploring the menus and options to better understand how to navigate the app eff... ⇲
Fix: Follow the password recovery steps carefully. Look for a 'Forgot Password?' link on the login screen and follow the prompts to reset it. Mak... ⇲