fix problems on FBOnTheGo [iphone]

—— Run into issues on FBOnTheGo? Get help pending when official support gets back to you!

FBOnTheGo - Retail

Info:

company: First Bank NJ

: https://www.firstbanknj.com/contact-us

: www.firstbanknj.com

Chat with our AI-based FBOnTheGo Support

🛠️ Common FBOnTheGo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FBOnTheGo crashes after 10 seconds

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashing issues. Press and hold the power button until you see the 'slid... ⇲

Lacks custom account labeling

Fix: 1. Use notes or a separate app: Since the app does not support custom account labeling, consider using the Notes app or a dedicated note-tak... ⇲

Camera issue

Missing automatic picture capture and flash control

Fix: 1. Manual capture: For now, you can manually take pictures by using the camera app on your iPhone. Open the camera app, take the picture, an... ⇲

Security issue

No facial recognition for app access

Fix: 1. Use a strong passcode: Since facial recognition is not available, ensure you have a strong passcode set for your iPhone. Go to Settings >... ⇲

Freezing issue

FBOnTheGo freezes when paying bills

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

Payments issue

No Apple Pay support

Fix: 1. Use alternative payment methods: Since Apple Pay is not supported, check if the app allows other payment methods like credit/debit cards... ⇲

UI issue

Needs modernization

Fix: 1. Explore app settings: Sometimes, apps have hidden features or settings that can enhance your experience. Go through the app settings to s... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Neutral

2.5%

Bad experience

2.3%

~ from our NLP analysis of 397 combined software ratings.

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Private Data FBOnTheGo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics