fix problems on ScanSeries [iphone]

—— Run into issues on ScanSeries? Get help pending when official support gets back to you!

ScanSeries

Info:

company: BuildingReports.com, Inc

: http://www2.buildingreports.com/aboutus/contact.html

: www.buildingreports.com

Chat with our AI-based ScanSeries Support

🛠️ Common ScanSeries Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ScanSeries freezes during use

Fix: 1. Restart the App: Close the ScanSeries app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) a... ⇲

ScanSeries crashes frequently

Fix: 1. Check for Updates: Open the App Store, tap on your profile icon, and scroll down to see if ScanSeries has an update available. If so, upd... ⇲

UI issue

Inability to scan barcodes upside down

Fix: 1. Adjust Camera Position: When scanning, ensure the camera is positioned correctly and try to hold the device in a way that the barcode is... ⇲

Cannot scroll notes with keyboard active

Fix: 1. Dismiss the Keyboard: Tap the 'Done' button on the keyboard or tap outside the keyboard area to dismiss it, allowing you to scroll throug... ⇲

Difficulty changing multiple fields at once

Fix: 1. Use Batch Editing: Check if ScanSeries has a batch editing feature that allows you to select multiple items and edit them simultaneously.... ⇲

Crashes issue

Camera scan button causes crashes

Fix: 1. Restart the App: Close and reopen ScanSeries to see if the issue resolves itself. 2. Check Camera Permissions: Go to Settings > Privacy >... ⇲

Notifications issue

No alerts feature for inspections

Fix: 1. Set Manual Reminders: Use the iPhone's built-in Reminders app to set alerts for inspections manually. 2. Use Calendar Events: Create cale... ⇲

Customization issue

Limited customization for inspections

Fix: 1. Explore Existing Options: Go through the app settings to see if there are any hidden customization options that you may have missed. 2. U... ⇲

Updates issue

New updates slow down app performance

Fix: 1. Revert to Previous Version: If possible, uninstall the latest update and revert to a previous version of the app that performed better. T... ⇲

Camera issue

Camera setting not available

Fix: 1. Check App Permissions: Go to Settings > Privacy > Camera and ensure ScanSeries has permission to access the camera. 2. Restart the App: C... ⇲