fix problems on SanDisk Ixpand [iphone]

​

—— Run into issues on SanDisk Ixpand? Get help pending when official support gets back to you!

SanDisk Ixpand™ Charger
Info:
company: SanDisk
: https://support-en.wd.com/app/products/downloads/softwaredownloads
Chat with our AI-based SanDisk Ixpand Support
   Hello! How can I assist you?  

characters left:
 
UI issue

UI is horrible with limited features

Fix: Familiarize yourself with the app's layout and features by exploring all menus and options. Sometimes, features may be hidden or not immedia... ⇲
 
Backup issue

No option to select backup to restore from

Fix: Check if the app has a backup management feature. If it does not, you may need to manually manage your backups by keeping track of the dates... ⇲

Inconsistent backup functionality

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to backup functionality. Check for updates in the A... ⇲

Only backs up pictures a few times

Fix: Check the app settings to see if there is a limit set on the number of backups. If so, adjust the settings to allow for more frequent backup... ⇲

Requires app reinstall to back up again

Fix: Before reinstalling, try clearing the app's cache and data. Go to Settings > General > iPhone Storage, find the SanDisk Ixpand app, and sele... ⇲

Creates duplicate folders for backups

Fix: Check the app settings for any options related to backup folder management. If duplicates are being created, it may be due to multiple backu... ⇲

iPhone app backs up randomly

Fix: Check the app's backup settings to see if there is an option to schedule backups. If the app is set to back up automatically, ensure that it... ⇲

Android version backs up quickly

Fix: If the Android version is performing better, check if there are any settings in the iPhone app that can be adjusted to improve backup speed,... ⇲
 
Storage issue

No way to delete pictures on the device

Fix: To delete pictures, navigate to the app's photo management section. If there is no delete option, consider transferring the photos to your c... ⇲

Cannot delete old folders on computer

Fix: Try accessing the folders through your computer's file explorer. If the folders are not deleting, ensure that they are not currently in use... ⇲
 
Settings issue

Reset button does not reset device

Fix: If the reset button is unresponsive, try performing a hard reset of the device. For most iPhones, press and hold the power button and the vo... ⇲
 
Privacy issue

iPhone app checks location unnecessarily

Fix: Go to Settings > Privacy > Location Services, find the SanDisk Ixpand app, and change the location access to 'While Using the App' or 'Never... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
73.1%

Bad experience
15.4%

Neutral
11.5%

~ from our NLP analysis of 52 combined software ratings.

 Switch to these Alternatives:
USB Disk SE, File Manager
Treeカレンダー 簡単スケジュール管理の人気カレンダー
履歴書・職務経歴書 作成 Yagish
QR コードリーダー / きゅーあーるこーど読み取り・生成
請求書作成アプリ - Misoca
シフト手帳 Pro
FontInstall.app
ICONIT QRcode Reader
Simple Calendar・Schedule app
IC-Reader

 Private Data SanDisk Ixpand collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics