fix problems on Fender Play [iphone]

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—— Run into issues on Fender Play? Get help pending when official support gets back to you!

Fender Play: Songs & Lessons
Info:
company: Fender Digital
: https://play-support.fender.com
: www.fender.com
Chat with our AI-based Fender Play Support
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UI issue

Tabs do not scroll with lessons

Fix: 1. Look for a setting in the app that allows you to enable scrolling tabs. This may be found in the lesson settings or playback options. 2.... ⇲

Chords and tabs are hard to read

Fix: 1. Adjust the screen brightness and contrast settings on your iPhone for better visibility. 2. If the app allows, zoom in on the tabs or cho... ⇲

Fender Play does not rotate for better viewing

Fix: 1. Check if the screen rotation lock is enabled on your iPhone. Swipe down from the top-right corner to access the Control Center and ensure... ⇲
 
Video issue

Inconsistent video responsiveness

Fix: 1. Check your internet connection. A weak or unstable connection can cause video playback issues. Switch to Wi-Fi if you're using cellular d... ⇲
 
Payments issue

Difficulty canceling subscription

Fix: 1. Open the Settings app on your iPhone. 2. Tap on your name at the top, then select 'Subscriptions'. 3. Find Fender Play in the list and ta... ⇲
 
Support issue

Customer support is unhelpful

Fix: 1. Check the app for a FAQ or help section that may provide answers to common issues. 2. Look for community forums or user groups online whe... ⇲
 
Crashes issue

Fender Play crashes when accessing certain features

Fix: 1. Ensure the app is updated to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches. 3. If... ⇲
 
Customization issue

Missing left-handed option

Fix: 1. Check the app settings to see if there is an option to switch to left-handed mode. 2. If no such option exists, consider using a mirror o... ⇲

Lessons lack timing signatures

Fix: 1. Use a metronome app alongside the lessons to help keep time. 2. Consider taking notes on the timing signatures as you progress through th... ⇲

No lyrics provided with tabs

Fix: 1. Search for the lyrics online while practicing the tabs to have them available. 2. Consider writing down the lyrics yourself as you learn... ⇲
 
Syncing issue

Streak counter fails to update

Fix: 1. Ensure you have a stable internet connection, as the streak counter may require syncing with the server. 2. Try logging out of the app an... ⇲
 
Audio issue

Audio issues with AirPlay

Fix: 1. Ensure your iPhone and AirPlay device are on the same Wi-Fi network. 2. Restart both your iPhone and the AirPlay device to refresh the co... ⇲
 
Gameplay issue

Limited interaction with instructors

Fix: 1. Utilize any available forums or community features within the app to engage with other learners and instructors. 2. Consider scheduling s... ⇲

Instructors do not clearly indicate upcoming chords

Fix: 1. Take notes during the lessons to track upcoming chords as you learn. 2. Pause the video when necessary to give yourself time to prepare f... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.0%

Neutral
2.0%

Bad experience
1.9%

~ from our NLP analysis of 60,560 combined software ratings.

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 Private Data Fender Play collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Plan: $9.99 Includes trial with 
unlimited access
  2. Monthly Plan: $19.99 Includes unlimited access
  3. Monthly Plan: $9.99 Unlimited access
  4. Annual Plan: $89.99 Includes trial with unlimited access
  5. Monthly Plan: $7.99 Includes free trial with 
unlimited access
  6. Annual Plan: $149.99 Includes special offer
  7. Annual Plan: $89.99 Includes special offer
  8. Annual Plan: $74.99 Includes special offer
  9. All Access Annual Plan: $74.99 All Access Annual Plan
  10. Annual Plan: $44.99 Includes special offer