fix problems on Saudi Ride Hailing [iphone]

​

—— Run into issues on Saudi Ride Hailing ? Get help pending when official support gets back to you!

Saudi Ride Hailing : Kaiian
Info:
company: COMPANY KIAN RAHLA LOTGUNIYA MAALOUMAT MASSAHMA MAQFILA
: https://kaiian.com/
: kaiian.com
Chat with our AI-based Saudi Ride Hailing Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Account suspension without notice

Fix: 1. Review the app's terms of service to understand the possible reasons for account suspension. 2. Check your email (including spam/junk fo... ⇲
 
Payments issue

Limited payment options

Fix: 1. Check the app settings to see if there are any options to add or change payment methods. Go to your account settings and look for payment... ⇲

Credit card rejections

Fix: 1. Verify that your credit card information is entered correctly in the app. Check for typos in the card number, expiration date, and CVV.... ⇲

Drivers demanding extra payment

Fix: 1. Familiarize yourself with the app's pricing structure and policies regarding additional payments. This can help you understand what is an... ⇲

Saudi Ride Hailing charges for cancellations

Fix: 1. Review the app's cancellation policy to understand the conditions under which charges apply. This information is usually found in the hel... ⇲

Lack of Apple Pay

Fix: 1. Check the app settings to see if there are any updates regarding payment options. Sometimes, new features are added in updates. 2. Use a... ⇲
 
Support issue

Poor customer service

Fix: 1. Use the in-app support feature if available. Look for a help or support section in the app where you can submit a query or complaint. 2.... ⇲

No English support on website

Fix: 1. Use a translation tool or browser extension to translate the website content into English. Google Translate can be helpful for this purpo... ⇲
 
Privacy issue

Frequent unsolicited calls

Fix: 1. Check your app settings to see if there are options to manage notifications or communication preferences. Opt-out of any marketing commun... ⇲
 
Freezing issue

Saudi Ride Hailing freezes during use

Fix: 1. Close any unnecessary background apps to free up memory. Double-tap the home button (or swipe up from the bottom on newer models) and swi... ⇲
 
Slow issue

Unresponsive app

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. 2. Restar... ⇲
 
Bugs issue

Inconsistent driver quality

Fix: 1. Rate your driver after each ride. Providing feedback can help the app improve driver quality over time. 2. If you have a particularly go... ⇲
 
Loading issue

Delayed driver arrivals

Fix: 1. Monitor real-time tracking in the app to see the driver's location and estimated arrival time. This can help you gauge how long you may n... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.1%

Bad experience
8.3%

Neutral
2.5%

~ from our NLP analysis of 6,353 combined software ratings.

 Switch to these Alternatives:
Ego | The Ride Hailing App
Jeeny - Book Affordable Rides
Jeeny - Drive and earn money
Blink KSA بلينك
Rekab Solutions Company
Ego Driver
Gathern جاذر إن
Yelo- يلو
almatar: Best Booking Prices
invygo - monthly car rental

 Private Data Saudi Ride Hailing collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data