fix problems on Ixigo [iphone]

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—— Run into issues on Ixigo? Get help pending when official support gets back to you!

ixigo: Flight & Hotel Booking
Info:
company: Le Travenues Technology Ltd
: https://www.ixigo.com/help-center#query-form
: www.ixigo.com
Chat with our AI-based ixigo Support
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Payments issue

Payment errors with international cards

Fix: Check if your international card is enabled for online transactions and international payments. Contact your bank to ensure there are no res... ⇲

Delayed refunds

Fix: Keep track of your refund request and the expected timeline provided by the app. If the refund is delayed beyond the stated period, check yo... ⇲

Inaccurate refund amounts

Fix: Review the cancellation policy associated with your booking to understand the refund calculation. This information is usually available in t... ⇲

UPI payments not reflecting successfully

Fix: Ensure that your UPI ID is correctly linked to your bank account and that there are no issues with your bank's UPI service. You can test thi... ⇲

No confirmation received after payment

Fix: Check your spam or junk email folder for the confirmation email. Sometimes, emails can be misdirected by email providers. OR If you still... ⇲
 
Bugs issue

ixigo shows different booking email IDs

Fix: Check your account settings within the app to ensure that the email ID linked to your account is correct. You can usually find this in the '... ⇲

Cancellation policy inconsistencies

Fix: Review the cancellation policy for your specific booking in the app. This information is usually found in the booking details section. OR... ⇲
 
Customization issue

No option for multiple city reservations

Fix: Use the 'Multi-City' option if available in the app. This feature may be located in the flight search section. If it’s not available, consid... ⇲
 
Privacy issue

Data collection opt-out is not easy

Fix: Go to the app settings and look for privacy or data collection options. There may be toggles to opt-out of certain data collection practices... ⇲
 
Ads issue

Offers shown on Google do not apply in the app

Fix: Check the terms and conditions of the offers you found on Google. Sometimes, offers are only valid for specific bookings or dates. OR Try... ⇲
 
UI issue

Price changes while navigating itineraries

Fix: Prices can fluctuate based on demand and availability. To avoid this, try to book your tickets as soon as you find a price that fits your bu... ⇲
 
Freezing issue

ixigo freezes during use

Fix: Try closing the app completely and restarting it. On iPhone, swipe up from the bottom of the screen and swipe the ixigo app off the screen t... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
6.2%

Neutral
2.5%

~ from our NLP analysis of 829 combined software ratings.

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 Private Data ixigo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics