—— Run into issues on GotSport Live? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try using the iPhone version of the app in compatibility mode on your iPad. To do this, open the app on your iPad, then tap on the '2x' butt... ⇲
Fix: Ensure you are using the correct login credentials. Double-check the email and password you are entering. If you have forgotten your passwor... ⇲
Fix: Check the app's FAQ section or help documentation, which may provide answers to common issues. This can often be found in the app settings o... ⇲
Fix: If you do not have your child's email, try reaching out to them to obtain it. If that is not possible, check if there is an option to log in... ⇲
Fix: Make sure your app is updated to the latest version. Go to the App Store, search for GotSport Live, and check for any available updates. Upd... ⇲
Fix: Check your spam or junk email folder to see if the login code was sent there. Sometimes, automated emails can be filtered incorrectly. OR... ⇲
Fix: Ensure that your internet connection is stable. A weak connection can delay the receipt of confirmation codes. Try switching from Wi-Fi to c... ⇲
Fix: Double-check that you are entering the code correctly, as it is case-sensitive. Ensure there are no extra spaces or characters when you inpu... ⇲
Fix: Verify that the email address you provided is correct and that you have access to it. If you suspect there is an issue with the email, try u... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the GotSport Live app off... ⇲