fix problems on CashGo [iphone]

—— Run into issues on CashGo? Get help pending when official support gets back to you!

CashGo

Info:

company: Bank of Abyssinia

: https://cashgoethiopia.com

Chat with our AI-based CashGo Support

🛠️ Common CashGo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to log in

Fix: 1. Check your internet connection to ensure you have a stable connection. 2. Verify that you are entering the correct username and password.... ⇲

Customer support is non-existent

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Look for community forums or user groups online... ⇲

Syncing issue

Transfer failures require starting over

Fix: 1. Before initiating a transfer, ensure that you have a stable internet connection. 2. Double-check the recipient's details to avoid errors.... ⇲

Notifications issue

No notifications for successful transfers

Fix: 1. Check your app notification settings by going to Settings > Notifications > CashGo and ensure that notifications are enabled. 2. Within t... ⇲

Payments issue

Transaction declined but funds deducted

Fix: 1. Check your account balance to confirm if the funds have been deducted. 2. If funds are missing, take a screenshot of the transaction deta... ⇲

No receipt or invoice provided

Fix: 1. Check the app's transaction history to see if there is an option to view or download receipts. 2. Take screenshots of your transaction co... ⇲

Double charges on transactions

Fix: 1. Check your transaction history to confirm if double charges occurred. 2. If you notice double charges, take screenshots and document the... ⇲

Bugs issue

Frequent error messages

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Clear the app cache by going to Settings > General >... ⇲

CashGo does not function properly

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Clear the app cache by going to Settings > General >... ⇲

Security issue

Charges account without consent

Fix: 1. Review your transaction history to identify any unauthorized charges. 2. Change your account password immediately to prevent further unau... ⇲

Support issue

No technical support

Fix: 1. Look for any user manuals or help sections within the app that may provide troubleshooting tips. 2. Search online for user forums or comm... ⇲

No alternative contact options

Fix: 1. Check the app for any alternative contact methods such as email or social media links. 2. Look for community forums or user groups where... ⇲

Freezing issue

CashGo gets stuck on pages

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the CashGo app off the screen. Then reopen the app. 2. Restar... ⇲

Slow issue

Delayed transfers

Fix: 1. Check your internet connection to ensure it is stable. 2. Review the app's terms regarding transfer times, as some transfers may take lon... ⇲

UI issue

Lack of clarity on card usage

Fix: 1. Review the app's help section or FAQs for information on card usage. 2. Check for any tutorials or guides within the app that explain how... ⇲

Compatibility issue