fix problems on The Jazz Groove [iphone]

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—— Run into issues on The Jazz Groove? Get help pending when official support gets back to you!

The Jazz Groove
Info:
company: The Foundation to Advance Jazz
: https://www.jazzgroove.org/
: www.jazzgroove.org
Chat with our AI-based The Jazz Groove Support
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Freezing issue

The Jazz Groove freezes

Fix: 1. Force close the app: If the app is frozen, force close it by swiping up from the bottom of the screen (or double-clicking the home button... ⇲
 
Compatibility issue

No landscape view support on iPad

Fix: 1. Use a third-party app: If landscape view is essential, consider using a different music app that supports landscape mode while you wait f... ⇲

Functionality issues on multiple devices

Fix: 1. Ensure all devices are updated: Make sure that The Jazz Groove is updated on all devices you are using. Check for updates in the App Stor... ⇲
 
UI issue

Cannot skip tracks

Fix: 1. Check for app updates: Ensure you have the latest version of The Jazz Groove, as updates may fix track skipping issues. OR 2. Use the... ⇲
 
Customization issue

Limited playlist options

Fix: 1. Create a new playlist: If the app allows, try creating a new playlist with your favorite tracks. This can help you manage your music bett... ⇲
 
Audio issue

Only plays one piece

Fix: 1. Check playback settings: Look for any settings within the app that may limit playback to a single track. Adjust these settings to allow c... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Clear app cache and data: Go to your iPhone settings, find The Jazz Groove, and clear the cache if possible. This can help improve perfor... ⇲
 
Support issue

No feedback from support

Fix: 1. Check the app's FAQ or help section: Many apps have built-in help sections that can provide answers to common issues without needing to c... ⇲
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 what users are saying
Good experience
75.7%

Bad experience
18.9%

Neutral
5.4%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data The Jazz Groove collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics