fix problems on ZilPay [iphone]

—— Run into issues on ZilPay? Get help pending when official support gets back to you!

ZilPay

Info:

company: Khasanshin Rinat Ildarovich, IP

: https://zilpay.io

: zilpay.io

Chat with our AI-based ZilPay Support

🛠️ Common ZilPay Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Continue option doesn’t work

Fix: 1. Restart the app: Close ZilPay completely by swiping it away from the app switcher. Reopen the app and try the 'Continue' option again. 2... ⇲

Browser is buggy

Fix: 1. Clear browser cache: If you're using Safari, go to Settings > Safari > Clear History and Website Data. This can help resolve any loading... ⇲

UI issue

Keyboard is greyed out

Fix: 1. Restart the app: Close ZilPay and reopen it to see if the keyboard issue resolves itself. 2. Check for restrictions: Go to Settings > Sc... ⇲

Registration issue

Stuck at password creation

Fix: 1. Ensure strong password criteria: Make sure your password meets the app's requirements (e.g., length, special characters). 2. Restart the... ⇲

Payments issue

Cannot take money out

Fix: 1. Check account settings: Ensure that your account is fully verified and that there are no pending actions required. 2. Review transaction... ⇲

Loading issue

ZilPay won’t load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either Wi-Fi or cellular data. 2. Restart the app: Close Z... ⇲

Settings issue

Phrase order not accepted

Fix: 1. Double-check the phrase: Ensure that you are entering the recovery phrase in the exact order it was provided. 2. Restart the app: Close... ⇲

Compatibility issue

Chrome Extension lacks Mobile tab

Fix: 1. Use the mobile browser: Instead of relying on the Chrome extension, access ZilPay directly through the mobile browser on your iPhone. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

65.6%

Bad experience

31.3%

Neutral

3.1%

~ from our NLP analysis of 32 combined software ratings.

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Private Data ZilPay collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.