fix problems on Router Utility [iphone]

—— Run into issues on Router Utility? Get help pending when official support gets back to you!

Router Utility

Info:

company: Peplink International Limited

: https://forum.peplink.com/

: www.peplink.com

Chat with our AI-based Router Utility Support

🛠️ Common Router Utility Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks SIM switching feature

Fix: Check if your router has a web interface that can be accessed through a browser. If so, log in to the router's settings and look for the SIM... ⇲

Cannot configure WiFi as WAN from app

Fix: Access the router's web interface by entering its IP address in a web browser. Look for the WAN settings and configure WiFi as WAN from ther... ⇲

UI issue

Missing access to Status menu

Fix: Try restarting the app and your device to see if the Status menu reappears. Sometimes, a simple restart can resolve display issues. OR If... ⇲

Not intuitive and lacks instructions

Fix: Look for online tutorials or user guides specific to the Router Utility app. Many users share their experiences and tips on forums or video... ⇲

Client list and Event log are blank

Fix: Ensure that your router is properly connected to the internet and that it is functioning correctly. Sometimes, a reboot can refresh the clie... ⇲

Notifications issue

WAN notifications do not work

Fix: Check the app's notification settings in your iPhone's settings. Ensure that notifications for the Router Utility app are enabled. OR Log... ⇲

Network issue

Connection issues after latest update

Fix: Try uninstalling and reinstalling the app to see if that resolves the connection issues. This can clear any corrupted data from the update.... ⇲

Router unreachable error

Fix: Verify that your iPhone is connected to the router's network. If not, reconnect to the correct WiFi network. OR Restart both the router a... ⇲

No ability to scan for WiFi in range

Fix: Use your iPhone's built-in WiFi scanning feature by going to Settings > WiFi and checking for available networks. This can help identify nea... ⇲

Compatibility issue

Does not recognize device

Fix: Ensure that your device is connected to the same network as the router. If it is on a different network, the app may not recognize it. OR... ⇲

Settings issue

Cannot save device info

Fix: Check if there are any restrictions on your iPhone that may prevent the app from saving data. Go to Settings > Privacy > Local Network and e... ⇲