fix problems on FANDOM News & Stories [iphone]

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—— Run into issues on FANDOM News & Stories? Get help pending when official support gets back to you!

FANDOM News & Stories
Info:
company: Fandom, Incorporated
: https://fandom.zendesk.com/hc/en-us
: fandom.com
Chat with our AI-based FANDOM News & Stories Support
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Customization issue

Large font size cannot be changed

Fix: Adjust the overall text size on your iPhone by going to Settings > Display & Brightness > Text Size. This may help in some apps, but results... ⇲
 
Content issue

Limited number of wikis

Fix: Explore alternative fandom platforms or websites that may host the content you are looking for. Websites like WikiFandom or other fan sites... ⇲

Vague information

Fix: Cross-reference information found in the app with other reliable sources or fandom websites to get a clearer understanding of the topic. O... ⇲

Poor organization of content

Fix: Create a personal list of your favorite wikis or articles in a notes app to keep track of them, which can help you navigate more efficiently... ⇲
 
Ads issue

Unusable due to excessive ads

Fix: Try using an ad blocker app available on the App Store to reduce the number of ads you encounter while using the FANDOM app. OR If ads ar... ⇲
 
Syncing issue

Inconsistent bookmarking

Fix: Regularly check your bookmarks and organize them by creating folders or categories within the app if possible, to keep track of your favorit... ⇲
 
Crashes issue

FANDOM News & Stories crashes when rejecting tracking

Fix: Check for any available updates for the FANDOM app in the App Store. Updating the app can resolve bugs that may cause crashes. OR Try rei... ⇲
 
UI issue

No landscape mode for iPad

Fix: Use the iPad in portrait mode for the time being, as this is the only available orientation for the app. Adjust your usage habits accordingl... ⇲

Annoying 'What's Next' button

Fix: Ignore the button and focus on the content you are interested in. If it becomes too distracting, consider using the app in a more focused ma... ⇲
 
Privacy issue

Trolls and poor moderation

Fix: Utilize the reporting features within the app to report any inappropriate content or users. This can help improve the community over time.... ⇲

Strict moderation leading to discomfort

Fix: Engage with communities that have a more relaxed moderation style, as this can enhance your experience and comfort level. OR Consider pro... ⇲
 
Features issue

Lack of history feature

Fix: Manually keep track of your recently visited pages by bookmarking them or writing them down in a notes app for easy reference later. OR U... ⇲

No forums or chat feature

Fix: Use external platforms like Discord or Reddit to engage in discussions about your favorite fandoms, as these platforms often have dedicated... ⇲

Surprise Me feature is ineffective

Fix: Manually explore different categories or topics within the app to discover new content that interests you, rather than relying on the Surpri... ⇲
 
Slow issue

Slow performance

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the FANDOM app, and choosing to offload the app. This can h... ⇲
 
Messages issue

Error messages when responding to posts

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. OR Try logging out o... ⇲
 
Downloads issue

Inability to save images

Fix: Take a screenshot of the image you want to save by pressing the Side Button and Volume Up button simultaneously. This will save the image to... ⇲
 
Loading issue

Inability to load last visited page

Fix: Manually bookmark your last visited pages to ensure you can return to them easily, as this can serve as a workaround for the issue. OR Us... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.6%

Bad experience
4.2%

Neutral
2.2%

~ from our NLP analysis of 21,925 combined software ratings.

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 Private Data FANDOM News & Stories collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
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    • User Content
    • Search History
    • Identifiers
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  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics