fix problems on DBS Digibank HK [iphone]

—— Run into issues on DBS Digibank HK? Get help pending when official support gets back to you!

DBS digibank HK

Info:

company: DBS Bank (Hong Kong) Limited

: https://hk.dbs.com/ecPortalWeb/ContactUs/Form01.aspx?Lang=en-us

: www.dbs.com.hk

Chat with our AI-based DBS digibank HK Support

🛠️ Common DBS digibank HK Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DBS digibank HK constantly crashing

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

No function for viewing/downloading e-statements

Fix: 1. Check for updates: Ensure that you have the latest version of the app installed, as new features may be added in updates. Go to the App S... ⇲

Payments issue

Unable to perform overseas fund transfer

Fix: 1. Check your account settings: Ensure that your account is set up for international transfers. Log into the app, go to your account setting... ⇲

Settings issue

Language switch requires logout

Fix: 1. Use the app in your preferred language: If you frequently switch languages, consider setting the app to your preferred language and stick... ⇲

Customization issue

Name field limited to 20 characters

Fix: 1. Use abbreviations: If your name exceeds the character limit, consider using abbreviations or initials for your first or middle name to fi... ⇲

Security issue

Incorrect PIN authentication

Fix: 1. Double-check your PIN: Ensure that you are entering the correct PIN. Remember that it is case-sensitive and may require specific characte... ⇲

UI issue

Unable to press Start Now button

Fix: 1. Check for app updates: Ensure that you are using the latest version of the app, as updates may fix bugs that prevent buttons from being p... ⇲

Difficult to use

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for a help or tuto... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.0%

Bad experience

9.3%

Neutral

4.7%

~ from our NLP analysis of 193 combined software ratings.

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Private Data DBS digibank HK collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics