—— Run into issues on Cleveland Clinic Abu Dhabi? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To manage your password, you can try logging out of the app and then using the 'Forgot Password' option to reset it. This will allow you to... ⇲
Fix: If the 'Forgot Password' button is unresponsive, try closing the app completely and reopening it. If the issue persists, clear the app's cac... ⇲
Fix: While direct tech support may not be available, you can check the app's FAQ section or help documentation for common issues and solutions. O... ⇲
Fix: If you are experiencing delays in receiving test results, check the app for any notifications or updates regarding your tests. Sometimes res... ⇲
Fix: For managing dependents, consider keeping a separate record of their appointments and health information in a note-taking app or a dedicated... ⇲
Fix: If you encounter an ID scan error, try manually entering your ID information instead of using the scan feature. Ensure that the ID is clear... ⇲
Fix: If you are having trouble booking specialist appointments, ensure that you are selecting the correct specialty and available time slots. Dou... ⇲
Fix: If the Captcha is not working, try refreshing the Captcha by tapping the refresh icon next to it. If that doesn't work, switch to a differen... ⇲
Fix: While Face ID support may not be available, you can enable Touch ID or use a strong password for security. Check the app settings to see if... ⇲
Fix: To expedite the prescription refill process, ensure that you are submitting your refill requests well in advance of when you need the medica... ⇲
Fix: If direct communication is not available, consider using the app's messaging feature (if available) to send non-urgent inquiries to your hea... ⇲