fix problems on Vroom [iphone]

—— Run into issues on Vroom? Get help pending when official support gets back to you!

Vroom: Early Learning

Info:

company: Vroom

: https://www.vroom.org/support/

: www.vroom.org

Chat with our AI-based Vroom Support

🛠️ Common Vroom Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Vroom logs out frequently

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and mobile data... ⇲

Difficult to add new children

Fix: Make sure you are following the correct steps to add a new child. Open the app, navigate to the 'Profile' or 'Children' section, and look fo... ⇲

Freezing issue

Vroom freezes

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older devices) to... ⇲

UI issue

Cannot scroll up/down

Fix: Try restarting your iPhone. This can resolve temporary glitches that may be causing the scrolling issue. To restart, press and hold the powe... ⇲

New design is confusing

Fix: Take some time to explore the app and familiarize yourself with the new layout. Look for a tutorial or help section within the app that may... ⇲

Inability to mark previous activities as complete

Fix: Check if there is a specific section in the app for tracking completed activities. Sometimes, this feature may be hidden under a different t... ⇲

Notifications issue

Notifications not received

Fix: Check your notification settings for the app. Go to Settings > Notifications > Vroom and ensure that 'Allow Notifications' is turned on. Als... ⇲

Requires login every time

Fix: Check if you have the 'Remember Me' option selected during login. If not, make sure to select it before logging in to see if it retains your... ⇲

Bugs issue

Bugs make logging in difficult

Fix: Try uninstalling and reinstalling the app. This can help clear any corrupted data that may be causing login issues. To uninstall, press and... ⇲

Compatibility issue

Limited functionality on older devices

Fix: If you are using an older device, consider reducing the number of apps running in the background to free up resources. Double-click the Home... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

70.5%

Bad experience

21.6%

Neutral

8.0%

~ from our NLP analysis of 88 combined software ratings.

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Private Data Vroom collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics