fix problems on UBS TWINT [iphone]

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—— Run into issues on UBS TWINT? Get help pending when official support gets back to you!

UBS TWINT
Info:
company: UBS AG
: https://www.ubs.com/ch/en/help/twint.html
: www.ubs.com
Chat with our AI-based UBS TWINT Support
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Slow issue

Long wait times to type amount

Fix: Check your keyboard settings. Go to 'Settings' > 'General' > 'Keyboard' and disable any unnecessary keyboard features like predictive text o... ⇲

Slow access to contacts

Fix: Ensure that TWINT has permission to access your contacts. Go to 'Settings' > 'Privacy' > 'Contacts' and make sure TWINT is enabled. OR Tr... ⇲
 
Security issue

Cumbersome unlocking process

Fix: Consider using Face ID or Touch ID for quicker access. Go to 'Settings' > 'Face ID & Passcode' or 'Touch ID & Passcode' and set it up for TW... ⇲
 
Payments issue

Not integrated with Apple Pay fast action

Fix: Check if TWINT has an option to link with Apple Pay in the app settings. If available, follow the prompts to integrate it. OR As a workar... ⇲

Transaction failures

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network before attempting transactions. OR Verify... ⇲
 
Login issue

Login issues

Fix: Ensure you are entering the correct credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR T... ⇲
 
Support issue

Customer support is unhelpful

Fix: Utilize the app's FAQ section for common issues. Often, many problems have documented solutions that can be found there. OR Join user for... ⇲
 
Installation issue

Requires app deletion and redownload to function

Fix: Instead of deleting, try force quitting the app. Double-click the Home button (or swipe up from the bottom) and swipe up on TWINT to close i... ⇲
 
Compatibility issue

Inaccessible for non-Swiss phone numbers

Fix: If you have a Swiss number, consider using a virtual number service that provides a Swiss number for registration. OR Explore alternative... ⇲
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 what users are saying
Good experience
99.0%

Bad experience
0.7%

Neutral
0.3%

~ from our NLP analysis of 1,371 combined software ratings.

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 Private Data UBS TWINT collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics