fix problems on 5paisa [iphone]

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—— Run into issues on 5paisa? Get help pending when official support gets back to you!

5paisa: Share Market, MF, IPO
Info:
company: 5paisa Capital Limited
: https://www.5paisa.com/contact-us
: www.5paisa.com
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UI issue

No daily chart for equity trades

Fix: 1. Check if there is a settings option in the app that allows you to enable daily charts. 2. If not available, consider using a third-party... ⇲
 
Settings issue

IPO mandate not created after 12 pm

Fix: 1. Ensure you are submitting your IPO mandate well before the cutoff time. Check the specific IPO details for the exact deadline. 2. If you... ⇲
 
Data issue

Incorrect and outdated data

Fix: 1. Refresh the app by pulling down on the screen to update the data. 2. Check your internet connection to ensure you are receiving real-time... ⇲
 
Bugs issue

Mutual funds autopay not showing properly

Fix: 1. Verify that your autopay settings are correctly configured in the app. Go to the mutual funds section and check your payment methods. 2.... ⇲

Lot of bugs in the app

Fix: 1. Keep the app updated to the latest version, as updates often include bug fixes. 2. Clear the app cache by offloading the app in your iPho... ⇲
 
Syncing issue

Equity tab not refreshing instantly

Fix: 1. Manually refresh the equity tab by pulling down on the screen. 2. Check your internet connection to ensure it is stable and fast. OR 3... ⇲

Portfolio not updating properly

Fix: 1. Manually refresh your portfolio by pulling down on the screen. 2. Log out of the app and log back in to refresh your session. OR 3. Ch... ⇲
 
Payments issue

Unidentified charges

Fix: 1. Review your transaction history in the app to identify any recent trades or fees that may explain the charges. 2. Check your linked bank... ⇲
 
Slow issue

5paisa is very slow in updating share prices

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if there is an improvement. 2. Close any backgr... ⇲
 
Crashes issue

5paisa crashes frequently

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches. OR 3. If the... ⇲

5paisa closes automatically

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues. OR 3. If the pr... ⇲
 
Login issue

No Face ID or fingerprint login

Fix: 1. Check the app settings to see if there is an option to enable biometric login. 2. Ensure that your iPhone has Face ID or Touch ID set up... ⇲
 
Compatibility issue

Android version better than Apple version

Fix: 1. If you have access to an Android device, consider using the Android version for a better experience. 2. Provide feedback through the app... ⇲
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 what users are saying
Good experience
84.2%

Bad experience
9.6%

Neutral
6.2%

~ from our NLP analysis of 386 combined software ratings.

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 Private Data 5paisa collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info