fix problems on Billtrust [iphone]

—— Run into issues on Billtrust ? Get help pending when official support gets back to you!

Billtrust Mobile Deposit

Info:

company: Billtrust

: https://www.billtrust.com/support/

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🛠️ Common Billtrust Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires perfect lighting conditions

Fix: Ensure you are in a well-lit area when using the app. Natural light is best, so try to take the picture near a window during the day. If ind... ⇲

Requires perfectly level surface

Fix: Find a flat, stable surface to place the check on. A table or desk is ideal. If you are on the go, look for a flat surface like a countertop... ⇲

Camera issue

Requires flashlight to be on

Fix: If the app requires the flashlight, ensure that your device's flashlight is functioning properly. You can test this by swiping up from the b... ⇲

Bugs issue

Billtrust fails to capture checks

Fix: Make sure the check is fully visible in the frame and that there are no obstructions. Hold the camera steady and avoid moving it until the a... ⇲

Invalid login issues

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲

Registration issue

Unable to create an account

Fix: Ensure that you are entering all required information correctly. Check for any error messages that may indicate what is missing or incorrect... ⇲