fix problems on Lorex Cirrus [iphone]

—— Run into issues on Lorex Cirrus? Get help pending when official support gets back to you!

Lorex Cirrus

Info:

company: LOREX TECHNOLOGY INC.

: https://www.lorextechnology.com/support/

Chat with our AI-based Lorex Cirrus Support

🛠️ Common Lorex Cirrus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lorex Cirrus is sluggish to load

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Lorex Cirrus in the list and tap on it. If there's an... ⇲

Notifications have delays

Fix: 1. Check notification settings: Go to Settings > Notifications > Lorex Cirrus. Ensure that 'Allow Notifications' is enabled and that the ale... ⇲

UI issue

Difficult to navigate due to icon-only interface

Fix: 1. Familiarize yourself with the icons: Spend some time exploring the app to understand what each icon represents. You can take screenshots... ⇲

Clunky process to send captured stills

Fix: 1. Use the share feature: After capturing a still, look for a share icon (usually an arrow pointing up). Tap it to send the image via email... ⇲

Video issue

Inconsistent video playback

Fix: 1. Check your internet speed: Use a speed test app to ensure you have a stable connection. If your speed is low, consider upgrading your pla... ⇲

Occasional issues with video deletion

Fix: 1. Ensure you have enough storage: Check your iPhone's storage by going to Settings > General > iPhone Storage. If storage is low, delete un... ⇲

Inability to select multiple cameras for playback

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may introduce new features, including multi-camera playb... ⇲

Camera issue

Cannot change camera settings remotely

Fix: 1. Ensure you are logged into the correct account: Double-check that you are using the same account that is linked to the cameras. Log out a... ⇲

No easy camera on/off switch

Fix: 1. Use the app's settings: Navigate to the camera settings within the app. Look for an option to disable or enable the camera. This may not... ⇲

Settings issue

Unclear motion detection area settings

Fix: 1. Review the user manual: Check the Lorex Cirrus user manual for detailed instructions on how to adjust motion detection settings. This can... ⇲

Lack of sensitivity adjustment clarity

Fix: 1. Review the app settings: Go into the motion detection settings and look for sensitivity options. If unclear, refer to the user manual for... ⇲

Network issue

Lorex Cirrus does not connect remotely

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. If the connection is weak, tr... ⇲

Notifications issue

Requires multiple attempts to send notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Lorex Cirrus and ensure that all settings are correctly configured to allow... ⇲

Updates issue

Old app had better functionality

Fix: 1. Explore all features: Sometimes, new updates change the layout or functionality. Spend time exploring the current app to see if the featu... ⇲

Frequent app updates degrade performance

Fix: 1. Limit automatic updates: Go to Settings > App Store and turn off 'App Updates' under Automatic Downloads. This allows you to control when... ⇲

Support issue

Limited support response times

Fix: 1. Utilize online resources: Check the Lorex website for FAQs, user manuals, and troubleshooting guides that may help you resolve issues wit... ⇲