fix problems on Mother Jones [iphone]

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—— Run into issues on Mother Jones? Get help pending when official support gets back to you!

Mother Jones
Info:
company: Magzter Inc.
: http://www.magzter.com/
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Glitches issue

Glitchy performance

Fix: Clear the app's cache. Go to Settings > General > iPhone Storage, find the Mother Jones app, and select 'Offload App'. This will clear tempo... ⇲
 
Crashes issue

Frequent crashes

Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom on newer models) and swipe up on the Mother Jone... ⇲
 
UI issue

User interface is horrible

Fix: Explore the app settings to see if there are any options to customize the interface. Sometimes, changing themes or layouts can improve usabi... ⇲

Confusing app navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take note of where key features are located to improve your navigation e... ⇲
 
Account issue

Does not recognize subscriptions

Fix: Log out of the app and log back in. This can refresh your account status and may help the app recognize your subscription. OR Check your... ⇲

Cannot access purchased content

Fix: Ensure you are logged into the correct account associated with your purchases. Log out and log back in if necessary. OR Check your intern... ⇲
 
Payments issue

Requires multiple payments

Fix: Review your subscription settings in the App Store to ensure you are not accidentally subscribed to multiple plans. Go to Settings > [your n... ⇲
 
Customization issue

No text resizing option

Fix: Use the iPhone's accessibility features. Go to Settings > Accessibility > Display & Text Size and enable 'Larger Text' to increase text size... ⇲
 
Registration issue

Endless spinning during registration

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection, as poor connectivity can cause loading issues. OR... ⇲
 
Support issue

No customer support

Fix: Look for help articles or FAQs within the app or on the Mother Jones website, which may provide answers to common issues. OR Check social... ⇲

No response from customer service

Fix: Check the app for any self-help resources or FAQs that may address your issue without needing direct support. OR Consider reaching out th... ⇲
 
Compatibility issue

Poorly formatted for mobile devices

Fix: Try switching to landscape mode to see if the formatting improves. Some apps display better in landscape orientation. OR Use the web vers... ⇲

Limited functionality compared to browser

Fix: Use the browser version of Mother Jones for a more comprehensive experience until the app is updated to include more features. OR Check f... ⇲
 
Notifications issue

Notifications sent at inappropriate times

Fix: Adjust your notification settings in the app. Go to Settings within the app and customize your notification preferences. OR Change your i... ⇲
 
Downloads issue

Separate download confusion

Fix: Clarify which content needs to be downloaded separately by checking the app's help section or FAQs for guidance on content access. OR If... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
62.0%

Bad experience
34.3%

Neutral
3.6%

~ from our NLP analysis of 166 combined software ratings.

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 Private Data Mother Jones collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Year Digital Subscription: $13.99 Read your favorite magazine on the go.
  2. Mother Jones - September/October 2016: $6.99 Mother Jones - September/October 2016
  3. January/February 2025: $6.99 Mother Jones January/February 2025
  4. Mother Jones - May/June 2016: $6.99 Mother Jones - May/June 2016
  5. Mother Jones - January - February 2017: $6.99 Mother Jones - January - February 2017
  6. Mother Jones - July/August 2016: $6.99 Mother Jones - July/August 2016
  7. Mother Jones - November - December 2016: $6.99 Mother Jones - November - December 2016
  8. Mother Jones Jan/Feb 2024: $6.99 Mother Jones Jan/Feb 2024
  9. Mother Jones - July - August 2017: $6.99 Mother Jones - July - August 2017
  10. Nov Dec 2017: $6.99 Mother Jones Nov Dec 2017