fix problems on Tapp [iphone]

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—— Run into issues on Tapp? Get help pending when official support gets back to you!

Tapp
Info:
company: SOIN Soluciones Integrales S.A.
: https://www.tapp.cr/
: www.tapp.cr
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Support issue

no response from support

Fix: 1. Check the app for FAQs or help sections: Many apps have built-in help sections that can provide answers to common issues. Look for a 'Hel... ⇲

profile correction requests ignored

Fix: 1. Double-check your request: Ensure that your correction request is clear and includes all necessary information. Sometimes, vague requests... ⇲
 
Updates issue

requires updates to function

Fix: 1. Enable automatic app updates: Go to Settings > App Store and toggle on 'App Updates' under Automatic Downloads. This will ensure that the... ⇲

Tapp becomes unusable during updates

Fix: 1. Avoid using the app during updates: If you know an update is being applied, refrain from using the app until the update is complete. This... ⇲

manual updates required

Fix: 1. Enable automatic updates: Go to Settings > App Store and toggle on 'App Updates' under Automatic Downloads to ensure the app updates auto... ⇲
 
Registration issue

registration issues with phone numbers

Fix: 1. Verify your phone number format: Ensure that you are entering your phone number in the correct format, including the country code if requ... ⇲
 
Bugs issue

inconsistent functionality

Fix: 1. Reinstall the app: Uninstall the Tapp app by pressing and holding the app icon until it wiggles, then tap the 'X' to delete it. Reinstall... ⇲

points not accumulating

Fix: 1. Ensure you are logged in: Make sure you are logged into your account when making purchases or engaging with the app. Points may not accum... ⇲

Tapp not recognizing promotions

Fix: 1. Check promotion validity: Ensure that the promotion you are trying to use is still valid and that you meet any specific requirements outl... ⇲

Tapp fails to function at checkout

Fix: 1. Check your payment method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to revi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.4%

Bad experience
5.3%

Neutral
4.2%

~ from our NLP analysis of 356 combined software ratings.

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 Private Data Tapp collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics