fix problems on Preferred CU [iphone]

—— Run into issues on Preferred CU? Get help pending when official support gets back to you!

Preferred CU

Info:

company: Preferred Credit Union

: https://preferredcu.org/contact/

Chat with our AI-based Preferred CU Support

🛠️ Common Preferred CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Preferred CU crashes frequently

Fix: 1. Update the App: Ensure that you have the latest version of the Preferred CU app. Go to the App Store, search for the app, and check if an... ⇲

facial recognition not working

Fix: 1. Check Face ID Settings: Go to Settings > Face ID & Passcode. Ensure that Face ID is set up for the Preferred CU app. If not, tap 'Other A... ⇲

Bugs issue

remote deposit inconsistent

Fix: 1. Ensure Good Lighting: When taking pictures for remote deposit, ensure that you are in a well-lit area. Poor lighting can cause the app to... ⇲

Slow issue

Preferred CU slow to load

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find the Preferred CU app, and tap 'Offload App'. This will clear the cache a... ⇲

UI issue

user interface not user friendly

Fix: 1. Familiarize with the App: Spend some time exploring the app to understand its layout and features. Look for any tutorial or help section... ⇲

difficult navigation after wrong button click

Fix: 1. Use the Back Button: If you find yourself on the wrong screen, look for a back button or gesture to return to the previous screen. This i... ⇲

login button grayed out

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice vers... ⇲

Glitches issue

glitches upon opening

Fix: 1. Restart Your iPhone: A simple restart can often resolve glitches. Hold down the power button, slide to power off, and then turn it back o... ⇲

Support issue

no 24/7 customer service

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can provide answers to common questions or issues. 2. Utilize Online Re... ⇲

Updates issue

issues with iOS updates

Fix: 1. Check Compatibility: Before updating iOS, check if the Preferred CU app is compatible with the new iOS version. This information can usua... ⇲