fix problems on GoKollab [iphone]

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—— Run into issues on GoKollab? Get help pending when official support gets back to you!

GoKollab
Info:
company: LEADCONNECTOR LLC
: https://www.leadconnectorhq.com/support
Chat with our AI-based GoKollab Support
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Bugs issue

Does not remember last lesson

Fix: Check if the app has a 'Save Progress' feature. If it does, make sure it is enabled in the settings. This may help the app remember your las... ⇲
 
UI issue

Difficult to navigate mobile app

Fix: Familiarize yourself with the app's layout. Spend some time exploring the different sections and features to understand how to navigate more... ⇲
 
Customization issue

Courses and communities are separate

Fix: Use the search function within the app to find related courses and communities. This can help you connect with relevant content more easily.... ⇲
 
Notifications issue

No push notifications

Fix: Check your iPhone's settings. Go to Settings > Notifications > GoKollab and ensure that 'Allow Notifications' is enabled. Also, check if 'Sh... ⇲

Half of members not receiving notifications

Fix: Encourage members to check their notification settings both in the app and on their devices to ensure they are set up correctly. OR Sugge... ⇲
 
Settings issue

No auto play for lessons

Fix: Check the lesson settings within the app to see if there is an option to enable auto play. If not, you may need to manually start each lesso... ⇲
 
Account issue

No option to delete account

Fix: Look for account settings within the app. Sometimes, the option to delete an account is hidden under privacy or security settings. OR If... ⇲
 
Login issue

Sign-in issues

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you forgot your password, use the 'Forg... ⇲
 
Uploads issue

Unable to post from mobile

Fix: Check if there are any restrictions on posting from mobile in the app's settings. Ensure that you have the necessary permissions to post.... ⇲
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 what users are saying
Good experience
61.5%

Bad experience
30.8%

Neutral
7.7%

~ from our NLP analysis of 26 combined software ratings.

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 Private Data GoKollab collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data