fix problems on CocoFun [iphone]

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—— Run into issues on CocoFun? Get help pending when official support gets back to you!

CocoFun - Funny Video & Memes
Info:
company: Sungai Pte. Ltd.
: https://www.coco.fun/
: coco.fun
Chat with our AI-based CocoFun Support
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Freezing issue

Glitchy and freezes during use

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll to see if CocoFun has an up... ⇲
 
Audio issue

Volume levels inconsistent across videos

Fix: Check the volume settings within the app. Some apps have their own volume controls that may differ from the device's main volume. Look for a... ⇲
 
Account issue

Account banning issues without feedback

Fix: Review the app's community guidelines to ensure compliance. Familiarizing yourself with the rules can help prevent future bans. Look for a s... ⇲

Account page functionality not working

Fix: Try logging out and then logging back into your account. This can refresh your session and may resolve any temporary glitches with the accou... ⇲
 
Bugs issue

Poor algorithm for content relevance

Fix: Engage more with the content you enjoy. Like, share, or comment on videos that you find relevant. The app's algorithm often learns from user... ⇲
 
Customization issue

Lack of control over content preferences

Fix: Check if the app has a settings menu where you can adjust content preferences. Look for options related to interests or categories that you... ⇲
 
Ads issue

Excessive ads causing device lag

Fix: Try closing other apps running in the background to free up resources. Double-tap the home button (or swipe up from the bottom on newer mode... ⇲
 
Settings issue

Inability to set age correctly for content filtering

Fix: Check the app settings for any age-related options. Ensure that you have entered the correct age and that any parental controls on your devi... ⇲
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 what users are saying
Good experience
55.0%

Bad experience
36.9%

Neutral
8.1%

~ from our NLP analysis of 447 combined software ratings.

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 Private Data CocoFun collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data