fix problems on MobiPDF [iphone]

—— Run into issues on MobiPDF? Get help pending when official support gets back to you!

MobiPDF: Sign, Edit & Scan

Info:

company: MobiSystems, Inc.

: https://support.mobisystems.com/hc/en-us/sections/20794399449757-iOS

: pdfextra.com

Chat with our AI-based MobiPDF Support

🛠️ Common MobiPDF Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MobiPDF crashes frequently

Fix: 1. Update the App: Go to the App Store, search for MobiPDF, and check if there is an update available. If so, download and install it as upd... ⇲

Inconsistent document upload

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the upload impr... ⇲

Customization issue

Text editing not available on printed PDFs

Fix: 1. Use OCR Feature: If MobiPDF has an OCR (Optical Character Recognition) feature, use it to convert printed text into editable text. Look f... ⇲

Support issue

Poor customer support response time

Fix: 1. Check Help Resources: Look for FAQs or help sections within the app or on their website. Many common issues are addressed there, which ca... ⇲

Payments issue

Subscription charges unclear

Fix: 1. Review Subscription Details: Go to the app's settings or account section to find details about your subscription plan, including charges... ⇲

ID card scanner requires additional payment

Fix: 1. Explore App Features: Check if the ID card scanning feature is part of a premium subscription or a one-time purchase. This information is... ⇲

Trial period leads to unexpected charges

Fix: 1. Manage Subscriptions: Go to Settings > [Your Name] > Subscriptions on your iPhone to manage your subscriptions. Make sure to cancel the t... ⇲

MobiPDF does not function as expected after payment

Fix: 1. Verify Payment: Check your payment method and ensure that the transaction went through. You can do this in the App Store under your accou... ⇲

Updates issue

Beta version lacks free license after release

Fix: 1. Check for Updates: If you are using a beta version, ensure you have updated to the latest stable release of the app, as beta features may... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.4%

Neutral

2.6%

Bad experience

2.0%

~ from our NLP analysis of 4,988 combined software ratings.

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Private Data MobiPDF collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

PDF Extra Premium 2023 Weekly: $9.99 PDF Extra Premium 2023 Weekly Subscription
Weekly Unlimited Access: $9.99 MobiPDF Weekly Unlimited Access
PDF Extra Premium: $49.99 Unlock all premium features.
PDF Extra Premium Yearly: $49.99 PDF Extra Premium Yearly
PDF Extra Premium Weekly: $7.99 PDF Extra Premium Weekly
PDF Extra Premium 2023 Weekly: $7.99 PDF Extra Premium 2023 Weekly Subscription
PDF Extra Premium: $9.99 Unlock all premium features.
PDF Extra Premium Yearly: $49.99 Fill&Sign, Edit, Convert and Combine PDFs
PDF Extra Premium 2023 Monthly: $12.99 PDF Extra Premium 2023 Monthly Subscription
PDF Extra Premium: $9.99 Unlock all premium features.