—— Run into issues on RHB ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your account balance directly through the app or by logging into your online banking account. Ensure that you have sufficient funds fo... ⇲
Fix: Ensure that you have a stable internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes connectivity i... ⇲
Fix: Verify that your multi-currency account is set up correctly in the app. Go to the account settings and ensure that all currencies are proper... ⇲
Fix: Navigate to the profile or settings section of the app. Look for the option to update your mobile number. Ensure that you enter the new numb... ⇲
Fix: Check your app settings for security preferences. If you have enabled high-security settings, consider adjusting them to reduce the frequenc... ⇲
Fix: Ensure that you are using a strong password that meets the app's security requirements. Avoid using easily guessable passwords and consider... ⇲
Fix: Look for settings within the app that allow you to customize your transaction view. Some apps offer options to filter or hide certain types... ⇲
Fix: After making a payment, check your transaction history to confirm that the payment has been recorded. If you do not see it, try refreshing t... ⇲
Fix: Take note of the specific error message you are receiving. Search for that error message in the app's help section or online to find specifi... ⇲
Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for any available updates for... ⇲