fix problems on FamilyLife [iphone]

—— Run into issues on FamilyLife? Get help pending when official support gets back to you!

FamilyLife®

Info:

company: FLTI Apps

: https://help.subsplash.com

: subsplash.com

Chat with our AI-based FamilyLife Support

🛠️ Common FamilyLife Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot rewind broadcasts

Fix: Check if the app has a built-in rewind feature. If it does, ensure you are using the latest version of the app, as updates may fix bugs rela... ⇲

Logs out too soon when watching videos

Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > FamilyLife > Background App Re... ⇲

Video issue

Issues with mirroring

Fix: Ensure that both your iPhone and the device you are mirroring to (like Apple TV) are connected to the same Wi-Fi network. Then, swipe down f... ⇲

Audio issue

Audio player does not stay on when app is closed

Fix: Check the app settings to see if there is an option to allow audio playback in the background. If not, consider using a different audio app... ⇲

Cannot browse other content while listening

Fix: Try using the app's built-in search feature to find other content while the audio is playing. This may allow you to switch between content w... ⇲

UI issue

Difficult to share content

Fix: Look for a 'Share' button within the app. If it’s not easily visible, try taking a screenshot of the content and sharing it via your preferr... ⇲

User interface not user friendly

Fix: Explore the app's settings for any customization options that may improve your experience. Sometimes, adjusting the layout or theme can make... ⇲

No descriptions of programs while scrolling

Fix: Check if there is a settings option to enable program descriptions. If not, consider tapping on each program to view more details before dec... ⇲

Too much content to navigate

Fix: Utilize the app's filtering or sorting options to narrow down content by category, date, or popularity. This can help you find what you’re l... ⇲

Account issue

Lost password process not functioning

Fix: Try resetting your password through the app's login screen. If the link is not working, check your email for any password reset emails and f... ⇲

Search issue

Cannot find information on guests easily

Fix: Use the search function within the app to look for specific guests by name. This may help you locate their content more quickly. OR Check... ⇲

Messages issue

Cannot share podcasts via text messages

Fix: Look for a 'Share' button within the podcast episode page. If it’s not available, try copying the episode link and pasting it into your text... ⇲

Updates issue