fix problems on AView [iphone]

—— Run into issues on AView? Get help pending when official support gets back to you!

AView

Info:

company: 顺发罗

: http://www.cnjabsco.com

Chat with our AI-based AView Support

🛠️ Common AView Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Takes a long time to sync with camera system

Fix: 1. Ensure that both your iPhone and the camera system are connected to a stable Wi-Fi network. A weak connection can significantly slow down... ⇲

Displays only a black screen

Fix: 1. Close the AView app completely by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app. 2.... ⇲

UI issue

Touch screen is unresponsive

Fix: 1. Restart the AView app by closing it completely and reopening it. 2. Check if your iPhone is running low on memory. Close any unnecessary... ⇲

AView jumps to new screens unexpectedly

Fix: 1. Check for any available updates for the AView app in the App Store and install them, as updates may fix bugs causing unexpected behavior.... ⇲

Support issue

Poor help and setup information

Fix: 1. Explore the app thoroughly to find any built-in help or tutorial sections that may provide guidance. 2. Search online for user forums or... ⇲

Network issue

Refuses to connect after initial use

Fix: 1. Ensure that your iPhone's Wi-Fi is turned on and connected to the same network as the camera system. 2. Restart both the iPhone and the... ⇲

Camera issue

QR code scanning fails with error message

Fix: 1. Ensure that the camera lens is clean and unobstructed, as dirt or smudges can interfere with scanning. 2. Make sure you are in a well-li... ⇲

Privacy issue

Inability to see users' online/offline status

Fix: 1. Check the app's settings to ensure that notifications and user status visibility are enabled. 2. Restart the AView app to refresh its co... ⇲

Notifications issue

No email notification setup instructions

Fix: 1. Explore the app's settings thoroughly to find any sections related to notifications or email settings. 2. Search online for user forums... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

70.0%

Good experience

20.0%

Neutral

10.0%

~ from our NLP analysis of 20 combined software ratings.

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Private Data AView collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics