fix problems on MGM+ [iphone]

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—— Run into issues on MGM+? Get help pending when official support gets back to you!

MGM+
Info:
company: EPIX Entertainment LLC
: https://www.mgmplus.com/help/
: www.mgmplus.com
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Payments issue

Double charges for subscription

Fix: 1. Check your subscription status in the MGM+ app under 'Account' settings to confirm if you have multiple subscriptions. 2. If you find dup... ⇲
 
Compatibility issue

Blocked from casting or watching shows

Fix: 1. Ensure that your casting device (like Chromecast or Apple TV) is connected to the same Wi-Fi network as your iPhone. 2. Restart both your... ⇲

MGM+ not available on certain smart TVs

Fix: 1. Check if your smart TV supports the MGM+ app by visiting the app store on your TV. 2. If not available, consider using a streaming device... ⇲
 
UI issue

No visual clues for upcoming episodes

Fix: 1. Navigate to the 'Shows' section of the app and look for a 'Next Episode' or 'Upcoming' tab. 2. If not available, consider following the s... ⇲

No resume function for watched content

Fix: 1. Manually navigate to the 'Continue Watching' section of the app to find your last watched episode. 2. If this section is not available, n... ⇲

No option to skip forward or backward

Fix: 1. Use the scrubber bar at the bottom of the video player to manually navigate through the content. 2. If the app supports it, try using voi... ⇲

Clunky interface for managing content

Fix: 1. Familiarize yourself with the app's layout by exploring all sections. 2. Use the search function to quickly find specific shows or movies... ⇲
 
Downloads issue

Download feature fails after trial

Fix: 1. Ensure you have enough storage space on your device for downloads. Go to Settings > General > iPhone Storage to check. 2. If storage is s... ⇲

Downloaded content fails to play offline

Fix: 1. Ensure that your device is in airplane mode to test offline playback. 2. Check if the downloaded content is still available in your downl... ⇲

Inconsistent download functionality

Fix: 1. Ensure you have a stable internet connection when downloading content. 2. Check for app updates that may address download issues. OR 1... ⇲
 
Content issue

Missing episodes in on-demand lineup

Fix: 1. Refresh the app by closing it completely and reopening it. 2. Check if the missing episodes are available in a different section, such as... ⇲

Limited 4K content availability

Fix: 1. Check the app's settings to ensure that 4K streaming is enabled if available. 2. Look for specific shows or movies that are labeled as 4K... ⇲

Limited selection of movies and shows

Fix: 1. Regularly check the app for new content updates, as the library may expand over time. 2. Explore other streaming services that may offer... ⇲
 
Security issue

Two-factor authentication issues

Fix: 1. Ensure that your phone number is correctly linked to your account for two-factor authentication. 2. If you are not receiving codes, check... ⇲
 
Login issue

Complicated sign-in process

Fix: 1. Ensure you are using the correct email and password. Use the 'Forgot Password' feature if necessary. 2. Save your login credentials in a... ⇲

MGM+ frequently logs out users

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Avoid switching between multiple accounts... ⇲
 
Loading issue

MGM+ takes too long to load

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > MGM+ > Offload App, then reinstall it. 2. Ensure your device has... ⇲
 
Audio issue

Audio issues during playback

Fix: 1. Check your device's volume settings and ensure that the app is not muted. 2. Try toggling the audio output settings in the app or your de... ⇲
 
Network issue

Network connection errors

Fix: 1. Check your internet connection by trying to load a different app or website. 2. Restart your router if you are on Wi-Fi, or toggle airpla... ⇲

Buffering issues on Fire TV

Fix: 1. Check your internet speed using a speed test app. If the speed is low, consider upgrading your internet plan or optimizing your Wi-Fi set... ⇲
 
Account issue

Locked out of account after password reset

Fix: 1. Ensure you are entering the new password correctly, paying attention to case sensitivity. 2. Clear the app's cache and try logging in aga... ⇲
 
Glitches issue

Glitchy playback and episode restarts

Fix: 1. Close the app and restart your device to clear any temporary glitches. 2. Check your internet connection to ensure it is stable during pl... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.9%

Neutral
1.8%

Bad experience
1.3%

~ from our NLP analysis of 65,486 combined software ratings.

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 Private Data MGM+ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. MGM+ | Monthly: $6.99 Stream On Demand. Movies, Series & More
  2. MGM+ | Monthly: $6.99 Stream On Demand. Movies, Series & More
  3. MGM+ | Monthly: $6.99 Stream On Demand, No Cable Needed
  4. MGM+ | Monthly: $6.99 Stream On Demand. Movies, Series & More
  5. MGM+ | Monthly: $6.99 Stream On Demand. Movies, Series & More
  6. MGM+ Yearly: $58.99 Stream On Demand. Movies, Series & More
  7. MGM+ | 6 Month Offer: $34.99 Stream On Demand. Movies, Series & More
  8. MGM+ | Monthly: $6.99 Stream On Demand. Movies, Series & More
  9. MGM+ Monthly: $6.99 Stream On Demand. Movies, Series & More
  10. MGM+ Monthly: $6.99 Stream On Demand. Movies, Series & More