fix problems on BlaBlaCar [iphone]

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—— Run into issues on BlaBlaCar? Get help pending when official support gets back to you!

BlaBlaCar: Carpooling and Bus
Info:
company: Comuto
: https://www.blablacar.co.uk/faq
: www.blablacar.com
Chat with our AI-based BlaBlaCar Support
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Support issue

No option to report issues within the app

Fix: Document any issues you encounter and keep a record of them. You can use a note-taking app to track these problems for future reference. O... ⇲

Customer support is non-existent

Fix: Look for any help or FAQ sections within the app that may provide answers to common issues. OR Utilize social media platforms to reach ou... ⇲
 
Messages issue

Messenger does not allow images or links to be sent

Fix: Check if you are using the latest version of the BlaBlaCar app. Go to the App Store, search for BlaBlaCar, and see if an update is available... ⇲

Messages section is unstable

Fix: Try closing the app completely and reopening it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open a... ⇲

Communication and reviews can disappear

Fix: Regularly back up your conversations and reviews by taking screenshots or copying them to a note-taking app. OR Check if there are any ap... ⇲
 
UI issue

Messenger is clunky

Fix: Clear the app cache to improve performance. Go to your iPhone Settings > General > iPhone Storage > BlaBlaCar > Offload App. This will remov... ⇲
 
Settings issue

Language cannot be changed once set

Fix: Check the app settings for any language options. Go to the app's settings menu and look for a language option. If it’s not available, you ma... ⇲

Currency cannot be switched easily

Fix: Look for currency settings in the app under your profile or payment settings. If there is no option, check if changing your account region i... ⇲

Inability to change language settings in app

Fix: Check the app settings for any language options. If not available, you may need to change the language settings in your iPhone settings unde... ⇲
 
Notifications issue

Notifications for workflow changes are lacking

Fix: Ensure that notifications are enabled for the BlaBlaCar app. Go to your iPhone Settings > Notifications > BlaBlaCar and make sure Allow Noti... ⇲
 
Offline issue

No offline mode for accessing messages

Fix: Take screenshots of important messages before going offline. This way, you can refer to them later without needing an internet connection.... ⇲
 
Account issue

BlaBlaCar suspends accounts for suspicious activity without clear reason

Fix: Review your account activity to ensure there are no actions that could be flagged as suspicious. Avoid using VPNs or proxies that may trigge... ⇲

No contact information for drivers after payment

Fix: Check the app for any messaging features that allow you to communicate with the driver directly after payment. OR Keep a record of the dr... ⇲
 
Payments issue

Payment is taken before ride confirmation

Fix: Review the payment process carefully before confirming a ride. If you are uncomfortable, consider using alternative payment methods if avail... ⇲

Error messages during payment processing

Fix: Ensure that your payment method is valid and has sufficient funds. Check your bank account or card details for any issues. OR Try using a... ⇲
 
Network issue

Server connectivity issues

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if connectivity improves. Restart your router if using Wi-Fi.... ⇲
 
Compatibility issue

BlaBlaCar does not show local rides if language/region do not match

Fix: Change your iPhone's region settings to match your current location. Go to Settings > General > Language & Region and adjust the region acco... ⇲
 
Bugs issue

False negatives in ride availability

Fix: Refresh the app frequently to check for new ride listings. Pull down on the screen to refresh the ride listings. OR Consider checking the... ⇲
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 what users are saying
Good experience
92.5%

Bad experience
5.6%

Neutral
2.0%

~ from our NLP analysis of 9,546 combined software ratings.

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 Private Data BlaBlaCar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics