fix problems on XLR8 [iphone]

—— Run into issues on XLR8? Get help pending when official support gets back to you!

XLR8

Info:

company: 2XL Games, Inc.

: http://www.2xlgames.com/support

: www.2xlgames.com

Chat with our AI-based XLR8 Support

🛠️ Common XLR8 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

hard to get it dialed in

Fix: 1. Start by reviewing the user manual or help section within the app to understand the calibration process. 2. Ensure that your device's set... ⇲

not very responsive to accelerometer

Fix: 1. Go to your iPhone's Settings > Privacy > Motion & Fitness and ensure that Motion & Fitness is enabled for XLR8. 2. Restart your iPhone to... ⇲

Downloads issue

purchased sounds fail to download

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves the issue. 2. Check your dev... ⇲

Crashes issue

XLR8 crashes after purchase

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the crash. 2. Check for any available updates for the app in the... ⇲

crashes when selecting different cars

Fix: 1. Restart the app and try selecting different cars again. 2. Check for any updates to the app that may fix this issue. OR 1. If the prob... ⇲

Network issue

no internet connection error after purchase

Fix: 1. Check your internet connection by trying to load a webpage or another app that requires internet access. 2. If you are using Wi-Fi, try d... ⇲

Updates issue

lost all cars after update

Fix: 1. Check if the app has a 'Restore Purchases' option in the settings, which may help recover lost content. 2. Look for any backup options wi... ⇲

Settings issue

no restore purchases option

Fix: 1. Check the app's settings thoroughly to ensure you haven't missed the 'Restore Purchases' option. 2. If the option is not available, try u... ⇲

Audio issue

inaccurate engine sounds

Fix: 1. Check for any updates to the app that may include improved sound files. 2. Adjust the sound settings within the app to see if there are o... ⇲

only one car sound available after purchase

Fix: 1. Check the app's settings to see if there is an option to download additional sounds. 2. Ensure you are logged into the correct account as... ⇲

Customization issue

GPS instead of accelerometer for movement detection

Fix: 1. Go to the app settings and look for an option to switch from GPS to accelerometer for movement detection. 2. Ensure that the app has perm... ⇲

Payments issue

purchases not recognized

Fix: 1. Ensure you are logged into the same Apple ID that was used for the purchase. 2. Try restarting the app and checking if the purchases are... ⇲

XLR8 locks purchased content

Fix: 1. Check if you are logged into the correct account associated with your purchases. 2. Restart the app to see if it resolves the locking iss... ⇲

Compatibility issue

XLR8 does not work after iOS update

Fix: 1. Check for updates to the app in the App Store, as developers often release updates to ensure compatibility with the latest iOS. 2. Restar... ⇲

XLR8 does not function properly on certain devices

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. Restart your device to clear any tempora... ⇲

Support issue