fix problems on EBay Motors [iphone]

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—— Run into issues on EBay Motors? Get help pending when official support gets back to you!

eBay Motors: Parts, Cars, more
Info:
company: eBay Inc.
: https://community.ebay.com/t5/Mobile-App-iOS/bd-p/iosapp
Chat with our AI-based eBay Motors Support
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Customization issue

Poor photo management and organization

Fix: Create albums in your Photos app to organize images related to eBay Motors. Open the Photos app, tap 'Albums' > 'New Album', and name it acc... ⇲
 
Payments issue

High listing fees

Fix: Review your listing strategy to ensure you are maximizing your exposure without incurring unnecessary fees. Consider bundling items or listi... ⇲
 
Security issue

Lack of integrity in seller reviews

Fix: When considering a purchase, look for additional verification of the seller's reputation outside of eBay, such as checking their social medi... ⇲

Scammers can easily message users

Fix: Be cautious about sharing personal information in messages. If you receive suspicious messages, do not engage and report them through the ap... ⇲

No clear way to report scammers

Fix: To report a scammer, go to the message thread with the user, tap on the options (usually represented by three dots), and select 'Report'. Fo... ⇲
 
Account issue

Buyers face no consequences for non-purchase

Fix: If you encounter a buyer who does not follow through, document the interaction and consider leaving feedback that reflects your experience.... ⇲
 
Crashes issue

Frequent app crashes

Fix: Clear the app's cache by going to your iPhone's settings, finding the eBay app, and selecting 'Clear Cache' if available. If not, try deleti... ⇲
 
Search issue

No option to search by distance

Fix: Use the search filters available in the app to narrow down your results by location. You can enter your zip code in the search bar to find i... ⇲
 
Syncing issue

Favorites and saved searches do not sync

Fix: Log out of the app and log back in to refresh your account settings. This can sometimes resolve syncing issues. OR Check if you have the... ⇲
 
Messages issue

Limited messaging capabilities

Fix: Use the eBay website for more comprehensive messaging options. This can provide a better interface for communicating with buyers and sellers... ⇲
 
Updates issue

Removed useful features after updates

Fix: Explore the app's settings and help section to see if the features have been relocated or renamed in the latest update. OR Look for alter... ⇲
 
Compatibility issue

Inconsistent experience between app and website

Fix: Try to use the app for specific tasks and the website for others, depending on which platform offers the best experience for that task. OR... ⇲
 
UI issue

Difficulties in revising listings

Fix: When revising a listing, ensure you are in the correct section of the app. Go to 'My eBay' > 'Selling' > select the listing you want to edit... ⇲
 
Glitches issue

Multiple posts of the same vehicle from different accounts

Fix: Use the search filters to narrow down your results to specific sellers or locations to avoid seeing duplicate listings. OR If you notice... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.7%

Neutral
2.5%

Bad experience
1.8%

~ from our NLP analysis of 40,053 combined software ratings.

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 Private Data eBay Motors collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics