fix problems on Graysky, A Bluesky Client [iphone]

​

—— Run into issues on Graysky, A Bluesky Client? Get help pending when official support gets back to you!

Graysky, a Bluesky client
Info:
company: Pilvia Ltd
: https://graysky.app/support
: graysky.app
Chat with our AI-based Graysky, a Bluesky client Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Lacks themable elements for accessibility

Fix: Adjust your iPhone's accessibility settings by going to Settings > Accessibility > Display & Text Size. Enable 'Increase Contrast' or 'Color... ⇲
 
UI issue

Floating 'My Feeds' button placement is poor

Fix: Try adjusting your grip on the phone to see if it improves access to the button. Alternatively, check if the app has settings to customize b... ⇲

Color usage is inconsistent

Fix: Check if there are any settings in the app to adjust themes or colors. If not, consider using the iPhone's accessibility settings to adjust... ⇲

Tiny font with no zoom option

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase text size. O... ⇲

Feed refresh behavior is disruptive

Fix: Look for settings related to feed refresh frequency and adjust them to a less disruptive option if available. OR Try to refresh feeds man... ⇲

Lacks haptic feedback on likes

Fix: Check your iPhone's haptic feedback settings by going to Settings > Sounds & Haptics and ensure that 'System Haptics' is enabled. OR If t... ⇲

Back navigation swipe area is too small

Fix: Try using the back button if available instead of swiping. This may provide a more reliable navigation method. OR Adjust your grip on the... ⇲

Thread nesting is confusing

Fix: Look for settings that may allow you to change how threads are displayed, such as a flat view or chronological order. OR Take notes on ho... ⇲
 
Crashes issue

Graysky, a Bluesky client crashes on launch

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app. OR If the probl... ⇲

HapticTouch on images crashes the app

Fix: Avoid using HapticTouch on images until a fix is provided. Instead, tap images normally to view them. OR Clear the app's cache if possibl... ⇲

Graysky, a Bluesky client fails to open

Fix: Force close the app and restart it. If it still fails, restart your iPhone to clear any temporary issues. OR Check for any available upda... ⇲

Crashes when accessing 'My Feeds'

Fix: Avoid accessing 'My Feeds' until a fix is provided. Instead, use other features of the app. OR Clear the app's cache or reinstall the app... ⇲
 
Settings issue

No support for mute words

Fix: Check the app settings for any options related to content filtering or muting specific words. If unavailable, consider using alternative met... ⇲

Settings are difficult to find

Fix: Explore the app thoroughly to familiarize yourself with the layout. Look for a gear icon or a menu that typically houses settings. OR Ref... ⇲

No option to input service provider URL

Fix: Check the app's settings for any options related to account setup or service provider settings. OR If the feature is not available, consi... ⇲
 
Bugs issue

GIF integration is broken

Fix: Try using a different method to share GIFs, such as copying and pasting from a GIF website instead of using the built-in feature. OR Chec... ⇲
 
Syncing issue

Inaccurate list of subscribed feeds

Fix: Try refreshing the feed manually by pulling down on the feed list. This may update the list of subscribed feeds. OR Check if there are an... ⇲
 
Compatibility issue

Unsupported embedded images

Fix: Check if the images are supported formats. If not, consider downloading them and viewing them in a compatible app. OR Provide feedback to... ⇲

Offers no significant advantages over official client

Fix: Explore all features of the app to see if there are any unique functionalities that may be beneficial to you. OR Consider using the offic... ⇲

No official Mac app available

Fix: Use the web version of the app on your Mac until an official app is released. OR Consider using an iOS emulator on your Mac to run the ap... ⇲
 
Messages issue

Missing direct messages feature

Fix: Use alternative messaging apps to communicate with users until the feature is added in future updates. OR Check for any updates or announ... ⇲

Missing messages feature

Fix: Use alternative messaging apps to communicate with users until the feature is added in future updates. OR Check for any updates or announ... ⇲
 
Updates issue

No updates since April

Fix: Check the app store for any available updates and install them. If none are available, keep an eye on the app for future updates. OR Foll... ⇲

Version information is not displayed

Fix: Check the app store page for the app to find version information and update notes. OR Look for an 'About' section within the app that may... ⇲
 
Account issue

Does not connect to Bluesky account

Fix: Double-check your login credentials for accuracy. Ensure that you are using the correct username and password. OR Try logging out and the... ⇲
 
Video issue

Missing video support

Fix: Use alternative apps that support video sharing until this feature is added in future updates. OR Check for any updates that may include... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
55.2%

Neutral
27.6%

Bad experience
17.2%

~ from our NLP analysis of 58 combined software ratings.

 Switch to these Alternatives:
Skeets for Bluesky
Mona for Mastodon
Ice Cubes for Mastodon
Metatext
Openvibe – Open Social App
Mastoot
tooot - fediverse and Mastodon
Ivory for Mastodon by Tapbots
Bluesky Social
Spoutible

 Private Data Graysky, a Bluesky client collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. Graysky Pro (monthly): $4.99 A collection of premium features
  2. Graysky Pro (annual): $49.99 A collection of premium features