fix problems on SendOutCards [iphone]

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—— Run into issues on SendOutCards? Get help pending when official support gets back to you!

SendOutCards
Info:
company: SendOutCards
: https://www.sendoutcards.com/support/
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Syncing issue

Editing changes do not save

Fix: Before making edits, ensure that you have a stable internet connection. After making changes, look for a 'Save' button and tap it to ensure... ⇲
 
Compatibility issue

SendOutCards lacks features available on the website

Fix: Check for any app updates in the App Store. Developers often add new features in updates, so keeping the app updated may provide access to a... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store and install them on all devices to mai... ⇲
 
Customization issue

Image size adjustment issues

Fix: When uploading images, ensure they are in a compatible format (JPEG, PNG). Use an image editing app to resize your images before uploading t... ⇲

Limited customization options for card backs

Fix: Explore the available templates and designs within the app. Sometimes, there are hidden options that may not be immediately visible. Look fo... ⇲

Difficulties with photo manipulation

Fix: Use a dedicated photo editing app before uploading images to SendOutCards. This can give you more control over cropping, resizing, and adjus... ⇲
 
Glitches issue

Glitches after updates

Fix: After an update, restart your iPhone to clear any temporary files that may be causing glitches. This can help refresh the app's performance.... ⇲
 
Backup issue

Inability to retrieve unsaved cards

Fix: Make it a habit to save your cards frequently while editing. If you accidentally close the app, check the 'Drafts' or 'Recent' section to se... ⇲
 
Payments issue

High costs for sending gifts

Fix: Review the pricing structure on the app and consider sending cards without gifts to reduce costs. You can also look for promotions or discou... ⇲
 
Support issue

Customer service response delays

Fix: Check the app for any FAQs or help sections that may address your issue without needing to contact customer service. This can save you time... ⇲
 
Settings issue

Points/expense system confusion

Fix: Take time to read through the points system guidelines available in the app. Familiarize yourself with how points are earned and spent to av... ⇲
 
UI issue

User interface not user-friendly

Fix: Spend some time exploring the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily. Con... ⇲
 
Crashes issue

SendOutCards crashes or freezes

Fix: Make sure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to free up space.... ⇲
 
Messages issue

No confirmation emails after orders

Fix: Check your spam or junk email folder to see if the confirmation emails are being filtered there. If you find them, mark them as 'Not Spam' t... ⇲
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 what users are saying
Good experience
69.7%

Bad experience
23.6%

Neutral
6.7%

~ from our NLP analysis of 360 combined software ratings.

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 Private Data SendOutCards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics