—— Run into issues on Bosma? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Take some time to familiarize yourself with the app's layout. Start by exploring each section of the app, such as settings, notifications, a... ⇲
Fix: Try restarting the app to refresh its data. Close the app completely and then reopen it to see if the battery level updates correctly. If th... ⇲
Fix: Ensure that your internet connection is stable. Remote unlocking requires a reliable connection, so check your Wi-Fi or cellular data. If yo... ⇲
Fix: Make sure that the bridge is powered on and connected to your Wi-Fi network. You can check the bridge's status by looking for indicator ligh... ⇲
Fix: Check the notification settings within the app to ensure that door status notifications are enabled. Go to the app settings and look for a s... ⇲
Fix: Check your notification settings both in the app and on your iPhone. Ensure that notifications are enabled and that there are no restriction... ⇲
Fix: Visit the app's help section or website for specific instructions on integrating with Alexa. Look for a step-by-step guide that outlines the... ⇲
Fix: Check if the app has a feature for managing multiple users or devices. If it does, ensure that you have set up user accounts correctly for e... ⇲
Fix: Ensure that your internet connection is stable and has sufficient bandwidth for video streaming. If you are on Wi-Fi, try moving closer to t... ⇲
Fix: Check the app's background activity settings. Go to your iPhone's settings, find the app, and limit its background activity if possible. Thi... ⇲
Fix: Check if there are any firmware updates available for your device that may improve its calibration stability. Keeping your device updated ca... ⇲
Fix: Utilize online forums or user communities where other users may share solutions and tips. These platforms can be valuable resources for trou... ⇲
Fix: Regularly export or save your fingerprint data manually if the app allows it. Check the app settings for any options related to data backup... ⇲
Fix: Ensure that the cameras are powered on and connected to the same Wi-Fi network as the app. Check the camera's indicator lights for connectiv... ⇲
Fix: Check the app settings to see if there is an option for setting a delay for locking. If not, consider using a manual locking method until a... ⇲