fix problems on Vmonkey [iphone]

—— Run into issues on Vmonkey? Get help pending when official support gets back to you!

Vmonkey: Kids Learn Vietnamese

Info:

company: Early Start Co. Ltd

: http://www.monkeystories.net

Chat with our AI-based Vmonkey Support

🛠️ Common Vmonkey Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Vmonkey crashes when reading stories

Fix: 1. Restart the App: Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping... ⇲

Subscription options are unclear

Fix: 1. Check In-App Information: Open the Vmonkey app and navigate to the settings or subscription section. Look for any FAQs or help sections t... ⇲

Audio issue

Reading aloud feature does not work

Fix: 1. Check Permissions: Go to your iPhone settings, scroll down to Vmonkey, and ensure that microphone and speaker permissions are enabled. Th... ⇲

Customization issue

No option to switch between Northern and Southern accents

Fix: 1. Check Settings: Open the Vmonkey app and look for a settings or preferences menu. Sometimes, accent options are hidden in the settings. 2... ⇲

Account issue

Vmonkey does not recognize existing subscriptions

Fix: 1. Log Out and Log Back In: Go to the settings in the app, log out of your account, and then log back in. This can refresh your subscription... ⇲

Loading issue

Vmonkey fails to load during sign-up

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. Try switching between Wi-Fi and cellular... ⇲

Updates issue

New content is less beneficial than previous offerings

Fix: 1. Explore All Content: Go through the new content thoroughly to see if there are hidden gems or features that may be beneficial. Sometimes,... ⇲

Bugs issue

Interactive features are not functioning properly

Fix: 1. Restart the App: Close the app completely and reopen it to see if the interactive features start working again. 2. Update the App: Ensure... ⇲